background preloader

Conflict Resolution - Resolving conflict rationally and effectively - Leadership training from MindTools

Conflict Resolution - Resolving conflict rationally and effectively - Leadership training from MindTools
Conflict is an inevitable part of work. We've all seen situations where people with different goals and needs have clashed, and we've all witnessed the often intense personal animosity that can result. As you'll learn in this article and video, the fact that conflict exists, however, is not necessarily a bad thing. When you resolve it effectively, you can also eliminate many of the hidden problems that it brought to the surface. Click here to view a transcript of this video. There are other benefits that you might not expect, such as: Increased understanding. But conflict can also be damaging. If you want to keep your team members working effectively, despite coming into conflict with one another, you need to stop this downward spiral as soon as you can. The Interest-Based Relational Approach When conflict arises, it's easy for people to get entrenched in their positions and for tempers to flare, voices to rise, and body language to become defensive or aggressive. Get the Free Newsletter!

https://www.mindtools.com/pages/article/newLDR_81.htm

Related:  BTS Conflicts

Managing Conflict with Direct Reports This guidebook is available for eBook purchase and download from Apple's iBookstore; Amazon's Kindle; Google eBooks; Sony iStore, and other reputable distributors of eContent. A Free Membership That Supports Your Leadership Needs - Join and Save Did you know that you can join the open and always-free myCCL at no cost and get a discount on this CCL Press Publication? Putting Out the Fire: Dealing With Conflict in Your Workplace How many times have you witnessed conflict between employees create uncomfortable tension at work? No matter how hard you try to avoid it, the fire continues to burn, greatly affecting the atmosphere, which in turn affects everyone’s productivity. The truth of the matter is that on-the-job conflict is unavoidable. Fortunately, there are ways to find a resolution in a quick and professional manner. How to help extinguish conflict

Conflict Strategies for Nice People Do you value friendly relations with your colleagues? Are you proud of being a nice person who would never pick a fight? Unfortunately, you might be just as responsible for group dysfunction as your more combative team members. The Secret To Dealing With Passive-Aggressive People Ah, passive aggression. The best way to handle conflict. Not. There’s a reason why passive-aggressive behavior gets such a bad rap. Not only is it supremely frustrating for both parties involved, but it’s also incredibly unproductive to the passive-aggressive person — because his or her needs aren’t actually ever acknowledged or addressed.

Momastery's Glennon Doyle shares anti-bullying strategy Get the latest from TODAY Sign up for our newsletter This post was first published on Glennon Doyle's blog, Momastery, in 2014. In less than a day it was shared more than 1 million times. We wanted to share it with you.

How lack of clarity leads to workplace drama Where there is backstabbing, gossip, insubordination or any other type of drama, there is always a lack of clarity in some area. And when employees are unclear about policies and procedures, when there are too many dropped balls or hidden agendas, or there is confusion about who is leading, drama is sure to follow. If you are experiencing the signs of drama and negativity, look at these seven easy-to-spot areas to see where you might be giving incongruent messages leading to a lack of clarity. Mission Statement Having no mission statement is not much worse than having a bad mission statement. What makes a bad mission statement?

How to Cope With Hostile People How to Cope With Hostile People by Dr. Steve Frisch, Psy.D. What can be more difficult in your relationships than coping with people who are angry, confrontational, obnoxious, intimidating, aggressive, manipulative, and/or hostile? Who doesn’t encounter difficult, hostile people in some area(s) of their life—within your family, at work, with your lover, and in leisure time activities? For some people, encounters with hostile people leave them feeling naked, vulnerable, and confused about how best to cope with the difficult people in their life. You know what you feel like after an encounter with a difficult person—provoked, angry, helpless, powerless, frustrated, perhaps even vulnerable.

Related: