Conflict Strategies for Nice People Do you value friendly relations with your colleagues? Are you proud of being a nice person who would never pick a fight? Unfortunately, you might be just as responsible for group dysfunction as your more combative team members. That’s because it’s a problem when you shy away from open, healthy conflict about the issues. If you think you’re “taking one for the team” by not rocking the boat, you’re deluding yourself. Teams need conflict to function effectively. Still, I meet people every day who admit that they aren’t comfortable with conflict. Sure, pulling your punches might help you maintain your self-image as a nice person, but you do so at the cost of getting your alternative perspective on the table; at the cost of challenging faulty assumptions; and at the cost of highlighting hidden risks. To overcome these problems, we need a new definition of nice. The secret of having healthy conflict and maintaining your self-image as a nice person is all in the mindset and the delivery. 1. 2.
Conflict Resolution - Resolving conflict rationally and effectively - Leadership training from MindTools Conflict is an inevitable part of work. We've all seen situations where people with different goals and needs have clashed, and we've all witnessed the often intense personal animosity that can result. As you'll learn in this article and video, the fact that conflict exists, however, is not necessarily a bad thing. When you resolve it effectively, you can also eliminate many of the hidden problems that it brought to the surface. Click here to view a transcript of this video. There are other benefits that you might not expect, such as: Increased understanding. But conflict can also be damaging. If you want to keep your team members working effectively, despite coming into conflict with one another, you need to stop this downward spiral as soon as you can. The Interest-Based Relational Approach When conflict arises, it's easy for people to get entrenched in their positions and for tempers to flare, voices to rise, and body language to become defensive or aggressive. Get the Free Newsletter!
untitled Managing Conflict with Direct Reports This guidebook is available for eBook purchase and download from Apple's iBookstore; Amazon's Kindle; Google eBooks; Sony iStore, and other reputable distributors of eContent. A Free Membership That Supports Your Leadership Needs - Join and Save Did you know that you can join the open and always-free myCCL at no cost and get a discount on this CCL Press Publication? CCL provides myCCL members with a 5% discount on CCL Press Publications like this just for being a member. Membership is complimentary in order to support our non-profit goal of connecting a world community of leaders and providing the best in leadership and leadership development for the benefit of societies world-wide. Dive Deeper and Get More Benefits Through myCCL PREMIUM For those leaders that want deeper discounts and access to the latest and greatest CCL has to offer, CCL provides a paid level of our online community — myCCL PREMIUM. Already a member? We look forward to supporting you on your leadership journey!
Putting Out the Fire: Dealing With Conflict in Your Workplace How many times have you witnessed conflict between employees create uncomfortable tension at work? No matter how hard you try to avoid it, the fire continues to burn, greatly affecting the atmosphere, which in turn affects everyone’s productivity. The truth of the matter is that on-the-job conflict is unavoidable. How to help extinguish conflict Here are some tips on how to extinguish the flames ignited by conflict in your workplace. Put out the fire immediately – In order to successfully resolve conflicts, you must address the situation as soon as possible. Conflict Escalation Stages untitled The Conflict Process Flow untitled The Secret To Dealing With Passive-Aggressive People Ah, passive aggression. The best way to handle conflict. Not. There’s a reason why passive-aggressive behavior gets such a bad rap. And for the target of the passive aggression, experiencing this kind of behavior can “make you feel like a crazy person,” explains Scott Wetzler, Ph.D., vice chairman of the Department of Psychiatry and Behavioral Sciences at Montefiore Medical Center and author of Living With the Passive-Aggressive Man. At its heart, the behavior “really is a sugar-coated hostility,” Wetzler tells HuffPost. Passive-aggressive behavior, while expressed in many different ways, has the same roots: There is an underlying fear and avoidance of direct conflict, yet a feeling of powerlessness and helplessness. Sometimes people are passive-aggressive because of how they grew up, Brandt says. So how can you best deal with a passive-aggressive person? 1. The biggest mistake people make is to be lenient. 2. 3. 4. OK, so everyone can be passive-aggressive sometimes.
Momastery's Glennon Doyle shares anti-bullying strategy Get the latest from TODAY Sign up for our newsletter This post was first published on Glennon Doyle's blog, Momastery, in 2014. A few weeks ago, I went into Chase’s class for tutoring. I’d emailed Chase’s teacher one evening and said, “Chase keeps telling me that this stuff you’re sending home is math — but I’m not sure I believe him. I stood a little shakily at the chalkboard while Chase’s teacher sat behind me, perched on her desk, using a soothing voice to try to help me understand the “new way we teach long division.” Follow TODAY Parents on Facebook for more inspiring stories Afterwards, we sat for a few minutes and talked about teaching children and what a sacred trust and responsibility it is. And then she told me this. Every Friday afternoon Chase’s teacher asks her students to take out a piece of paper and write down the names of four children with whom they’d like to sit the following week. RELATED: Mom shares teacher's 'brilliant' secret for fighting bullying, easing loneliness
How lack of clarity leads to workplace drama Where there is backstabbing, gossip, insubordination or any other type of drama, there is always a lack of clarity in some area. And when employees are unclear about policies and procedures, when there are too many dropped balls or hidden agendas, or there is confusion about who is leading, drama is sure to follow. If you are experiencing the signs of drama and negativity, look at these seven easy-to-spot areas to see where you might be giving incongruent messages leading to a lack of clarity. Mission Statement Having no mission statement is not much worse than having a bad mission statement. Tell the truth about what your company is committed to and make your mission statement so easy to remember that the guy on the front floor can recite it. Policies If you have policies in place that you don't enforce, either start enforcing the policy or tweak the policy so that it's fair, easy to understand and easy to enforce. Promises Be careful what you promise. Roles Who is really in charge?
How to Cope With Hostile People How to Cope With Hostile People by Dr. Steve Frisch, Psy.D. What can be more difficult in your relationships than coping with people who are angry, confrontational, obnoxious, intimidating, aggressive, manipulative, and/or hostile? Who doesn’t encounter difficult, hostile people in some area(s) of their life—within your family, at work, with your lover, and in leisure time activities? You know what you feel like after an encounter with a difficult person—provoked, angry, helpless, powerless, frustrated, perhaps even vulnerable. Difficult people are difficult for one very good reason. So what’s the answer? First off, let’s see if understanding what lies beneath their bluster and hostility helps you any. Having been the victim of their venom and anger, I know it must be hard for you to see a bully as a frightened and insecure person, but that’s exactly what he or she is. 1.) 2.) 3.) Try the following suggestions and see if they make emotionally detaching a little bit easier for you. 1.)