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10 ways to…repair a broken relationship. The Conflict Process Flow. Conflict Escalation Stages. Putting Out the Fire: Dealing With Conflict in Your Workplace. How many times have you witnessed conflict between employees create uncomfortable tension at work?

Putting Out the Fire: Dealing With Conflict in Your Workplace

No matter how hard you try to avoid it, the fire continues to burn, greatly affecting the atmosphere, which in turn affects everyone’s productivity. The truth of the matter is that on-the-job conflict is unavoidable. Fortunately, there are ways to find a resolution in a quick and professional manner. How to help extinguish conflict Here are some tips on how to extinguish the flames ignited by conflict in your workplace. Put out the fire immediately – In order to successfully resolve conflicts, you must address the situation as soon as possible. Managing Conflict with Direct Reports. This guidebook is available for eBook purchase and download from Apple's iBookstore; Amazon's Kindle; Google eBooks; Sony iStore, and other reputable distributors of eContent.

Managing Conflict with Direct Reports

A Free Membership That Supports Your Leadership Needs - Join and Save Did you know that you can join the open and always-free myCCL at no cost and get a discount on this CCL Press Publication? CCL provides myCCL members with a 5% discount on CCL Press Publications like this just for being a member. Membership is complimentary in order to support our non-profit goal of connecting a world community of leaders and providing the best in leadership and leadership development for the benefit of societies world-wide. Conflict Resolution - Resolving conflict rationally and effectively - Leadership training from MindTools. Conflict is an inevitable part of work.

Conflict Resolution - Resolving conflict rationally and effectively - Leadership training from MindTools

We've all seen situations where people with different goals and needs have clashed, and we've all witnessed the often intense personal animosity that can result. As you'll learn in this article and video, the fact that conflict exists, however, is not necessarily a bad thing. When you resolve it effectively, you can also eliminate many of the hidden problems that it brought to the surface. Click here to view a transcript of this video. There are other benefits that you might not expect, such as: Increased understanding. But conflict can also be damaging. Journal of Conflict Resolution. Conflict Strategies for Nice People. Do you value friendly relations with your colleagues?

Conflict Strategies for Nice People

Are you proud of being a nice person who would never pick a fight? Unfortunately, you might be just as responsible for group dysfunction as your more combative team members. That’s because it’s a problem when you shy away from open, healthy conflict about the issues. If you think you’re “taking one for the team” by not rocking the boat, you’re deluding yourself.

Teams need conflict to function effectively. Still, I meet people every day who admit that they aren’t comfortable with conflict. Sure, pulling your punches might help you maintain your self-image as a nice person, but you do so at the cost of getting your alternative perspective on the table; at the cost of challenging faulty assumptions; and at the cost of highlighting hidden risks. To overcome these problems, we need a new definition of nice. The secret of having healthy conflict and maintaining your self-image as a nice person is all in the mindset and the delivery. 1. 2. Hot and Cold Conflicts A Few Ideas To Help You Spot Them. The Secret To Dealing With Passive-Aggressive People. Ah, passive aggression.

The Secret To Dealing With Passive-Aggressive People

The best way to handle conflict. Not. There’s a reason why passive-aggressive behavior gets such a bad rap. Not only is it supremely frustrating for both parties involved, but it’s also incredibly unproductive to the passive-aggressive person — because his or her needs aren’t actually ever acknowledged or addressed. And for the target of the passive aggression, experiencing this kind of behavior can “make you feel like a crazy person,” explains Scott Wetzler, Ph.D., vice chairman of the Department of Psychiatry and Behavioral Sciences at Montefiore Medical Center and author of Living With the Passive-Aggressive Man. At its heart, the behavior “really is a sugar-coated hostility,” Wetzler tells HuffPost.

Momastery's Glennon Doyle shares anti-bullying strategy. Get the latest from TODAY Sign up for our newsletter This post was first published on Glennon Doyle's blog, Momastery, in 2014.

Momastery's Glennon Doyle shares anti-bullying strategy

In less than a day it was shared more than 1 million times. We wanted to share it with you. A few weeks ago, I went into Chase’s class for tutoring. I’d emailed Chase’s teacher one evening and said, “Chase keeps telling me that this stuff you’re sending home is math — but I’m not sure I believe him. Bad Behavior Is Preventable. How lack of clarity leads to workplace drama. Where there is backstabbing, gossip, insubordination or any other type of drama, there is always a lack of clarity in some area.

How lack of clarity leads to workplace drama

And when employees are unclear about policies and procedures, when there are too many dropped balls or hidden agendas, or there is confusion about who is leading, drama is sure to follow. If you are experiencing the signs of drama and negativity, look at these seven easy-to-spot areas to see where you might be giving incongruent messages leading to a lack of clarity. Mission Statement Having no mission statement is not much worse than having a bad mission statement. What makes a bad mission statement? If it's too long, if the employees can't recite it, or if you aren't walking your talk, your mission statement does little to add to the clarity of the organization and may in fact give mixed messages to the employees. Promises Be careful what you promise. The same applies for any new management practice, project or initiative that you want to implement.

How to Win Friends and Influence People by Dale Carnegie. How to Cope With Hostile People. How to Cope With Hostile People by Dr.

How to Cope With Hostile People

Steve Frisch, Psy.D. What can be more difficult in your relationships than coping with people who are angry, confrontational, obnoxious, intimidating, aggressive, manipulative, and/or hostile? Who doesn’t encounter difficult, hostile people in some area(s) of their life—within your family, at work, with your lover, and in leisure time activities?