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The One Conversational Tool That Will Make You Better At Absolutely Everything

Ask yourself: If you could interview like Walter Cronkite, would you get more value from your meetings? Would your mentors become more valuable? Would your chance encounters with executives in elevators and thought leaders in conferences yield action items and relationships? The answer is yes. “As someone who had little to no experience in business--outside of running my own one-man freelancing operation--all that's really saved me (so far) from madness are the skills I used as a journalist,” says Evan Ratliff, who wrote for magazines like The New Yorker before founding his startup, The Atavist. Good questions can move your business, organization, or career forward. The problem is, most of us ask terrible questions. But we don’t have to. The following advice can make you a much better interrogator, not to mention conversationalist: Don’t Ask Multiple-Choice Questions When people are nervous, they tend to ramble, and their questions tend to trail off into series of possible answers.

The #1 Career Mistake Capable People Make Praise versus Encouragement Most of us believe that we need to praise our children more. However, there is some controversy regarding this point. If we always reward a child with praise after a task is completed, then the child comes to expect it. However, if praise is not forthcoming, then its absence may be interpreted by the child as failure. One of the main differences between praise and encouragement is that praise often comes paired with a judgment or evaluation, such as "best" or "highest" in these examples. According to Bolton (1979, pg 181): Evaluative praise is the expression of favorable judgment about another person or his behaviors: "Eric, you are such a good boy." According to Ginott (1965): Evaluative praise.....creates anxiety, invites dependency, and evokes defensiveness. According to Taylor (1979): A real life experience, illustrating these principles, was provided by the well know cellist, Gregor Piatigorsky (1965). "Mr. "Bravo! "Splendid! Bewildered, I left the house. Sam: It's scary. Mr. Mr. Mr.

Google+ Testing Social Sharing Bar Google is testing a social side bar on certain websites, allowing users to chat directly on the page and opening up the stage for a bigger advertising stream. TVGuide.com is among the first websites to tout the new social bar, according to TheNextWeb. Notifications and sharing options — such as posting to Google+ — are positioned to the right, while the left is dedicated to page content. The news comes just six months after Google acquired social platform Meebo, and it was reported staffers would be joining the Google+ team. Google said the Meebo bar would go a series of "improvements and new features" in the upcoming months, and this is likely what we're looking at now. Google has not yet responded to a request for comment. Although the company actually shut down most of Meebo's services soon after the acquisition — including its mobile apps, messenger capabilities and widgets — it said it would keep its social bar in business. Image via iStockphoto, maxphotography

Empathic Listening The Benefits of Empathic Listening Empathic listening (also called active listening or reflective listening) is a way of listening and responding to another person that improves mutual understanding and trust. It is an essential skill for third parties and disputants alike, as it enables the listener to receive and accurately interpret the speaker's message, and then provide an appropriate response. The response is an integral part of the listening process and can be critical to the success of a negotiation or mediation. Among its benefits, empathic listening builds trust and respect, enables the disputants to release their emotions, reduces tensions, encourages the surfacing of information, and creates a safe environment that is conducive to collaborative problem solving. Though useful for everyone involved in a conflict, the ability and willingness to listen with empathy is often what sets the mediator apart from others involved in the conflict. "How was I different?" Be attentive.

Triangles - Using Triangle Shapes in Graphic Design [Shapes as Elements of Design] Shape Lesson 3 Triangles suggest action. They are dynamic. Triangles may convey either conflict or strength. Triangles can direct movement (up, down, left, right — depending on which way they 'point') but rather than moving themselves, they point the way for the reader. Triangles are suggestive of many different shapes and ideas. Some ways you can use triangles: To symbolize action or conflict. Hands-On Exercise Look at ads, magazines, brochures, logos, and other printed projects . Next > Lesson 4: Practical Applications

New Years Resolutions For Business The New Year is a propitious time for businesses to re-prioritize their objectives and start afresh with renewed vigor and a clear mission. Setting – and following through on – thoughtful and apposite resolutions is an effective way to maximize results and impact for your company. In my estimation 2013 will be a year marked by continued economic volatility (through headline risk, inflationary monetary policy, and an ambivalent unemployment rate), the emergence of the micropreneur, increased attention on ROI (return on investment) in social media, and philanthropy as a potent form of marketing. The businesses that win in the New Year will be those that iterate incessantly to define their own innovation curve, that establish strong and unambiguous company cultures, and those that use their data points effectively to minimize wasteful spending and increase their ROIC (return on invested capital.) 1) Iterate – This will be the buzz word of the year.

HOW DOES NONVIOLENT COMMUNICATION WORK? NVC offers many tools for connecting with others in ways that serve life. Nonviolent Communication can dramatically improve our relationships by helping us focus our attention on: Empathic understanding of others – without compromising our values, and Honest expression of our feelings and needs – without blame or judgment In NVC, we learn to hear difficult messages with compassion and to express ourselves authentically with the help of these four steps: OBSERVATION – what we observe that is affecting our well-being FEELINGS – how we are feeling in relation to what we are observing NEEDS – the values, dreams, and preferences connected to our feelings REQUEST – the concrete, presently doable actions we request in order to respond to our needs and enrich our lives These tools help create dialogue for resolutions that respect everyone. NONVIOLENT COMMUNICATION helps -- We encourage you to learn more by reading Marshall’s book: Nonviolent Communication: A Language of Compassion.

6 Simple Rituals To Reach Your Potential Every Day It’s Tuesday morning at 8 a.m. Two San Francisco entrepreneurs are pitching their ventures to potential investors today. They’d both agree that this is one of the most important days of their lives. This is the story of Jane and Joe... Jane was up until 4 a.m. putting the final touches on her deck. Joe, on the other hand, went to sleep last night at 11 p.m., as he does most nights of the week. Which entrepreneur would you bet on? And, which entrepreneur most closely resembles you? Jane and Joe are fictional characters but having been immersed in the world of startups in both New York and San Francisco, I see a lot of Janes. This past weekend I had the opportunity to speak with my friend Mike Del Ponte, who resembles the character of Joe. "Every day I need physical energy, mental clarity, and emotional balance to tackle everything that comes my way," Mike said. Here are the six simple rituals he uses to perform at his highest, which you too can begin implementing right away: 1. 2. 3. 4. 5.

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