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Seesmic Focuses On The Social Enterprise; Debuts Android, iPad Apps For Salesforce CRM Social application developer Seesmic is making a big move into the social enterprise and is debuting a dedicated Android app and iPad app for Salesforce’s CRM product (Windows Phone 7 will also be added soon), called Seesmic CRM. The Android app will be launched tomorrow morning at Salesforce’s annual conference, Dreamforce, and Seesmic will launch the iPad app in a few weeks. For background, Seesmic, which was founded by French entrepreneur Loic Le Meur, helps you monitor and track the social web. Seesmic’s desktop, web, and mobile clients integrate with Twitter, Facebook and other social networks. The bonus of using an app like Seesmic is the ability to aggregate your streams from a number of social web services, like YouTube, Foursquare, Techmeme, LinkedIn and others. But of late, Seesmic has been dabbling in the enterprise and launching more business-focused features.

Get Satisfaction <a href=" title="Contact us" target="_blank">Questions? Feedback?</a> powered by <a href=" title="Olark live chat software">Olark live chat software</a> Get Satisfaction customer community platform Everything you need to create a powerful and engaging community your customers will love. FREE TRIAL A whole new way to interact with your customers. On-Site Customer Engagement Suite - WebEngage Get amazing customer insights with targeted surveys Profile your visitors, measure customer satisfaction and achieve your marketing goals With WebEngage surveys, we do something very simple - help you connect with your visitors by letting you ask short questions. These questions can be targeted to a specific audience. For example, only to visitors who come via Google search, or to visitors who come from certain geographic locations, or to first time visitors , or to visitors who have spent at least 60 seconds on your site ... the list goes on.

What is HubSpot? Turn your website into a magnet. Create content, optimize it for search engines and share it on social media. Then engage your prospects with landing pages, calls to action, personalized email and a personalized website. OmniPlan for iPad Review OmniPlan, the project management system from The Omni Group has been a go-to option for Mac users for some time. It’s a robust feature-rich package that uses Gantt charts to set tasks, assign material and human resources, and share documents with multiple users. Back in January at Macwold/iWorld, Ken Case, CEO, promised that the app was on its way to the App Store, redesigned for iPad.

How We Tweet: The Definitive List of the Top Twitter Clients Last November we put up a guide to the most popular Twitter clients. For that post we looked at a random sample of 717 tweets from a handful of heavy Twitter users and identified 19 different ways people interacted with the service. Twitter has one of the fastest growing application ecosystems of any web service outside of Facebook. For this post, we looked at 37,248 tweets and found 142 different ways in which people interact with the Twitter service. Some of the results, which follow below, were rather surprising. How We Gathered Data

Crowdrise It will take anywhere from 3 seconds to 1 minute for your pic to upload, depending on how big it is. You're going to see this message every time you post a new pic. So, we're making the text really long so that it'll take you at least five picture uploads to read it all. Here's what we're thinking...While your first picture is uploading think about someone you want to kiss. When you upload your second pic think about one friend who you can beat in a race. On your third photo upload think about your favorite food that begins with the letter H.

FastCustomer Raises $750K So You Don’t Have To Wait On Hold Call hold deferral app FastCustomer is announcing that it has raised $750K worth of seed funding from 500 Startups, Bullet Time Ventures, Andrew Warner, Maneesh Arora, Fortify.vc, Carnet Williams, Tom Kulzer and Henry Parry-Okeden. Attempting to finally alleviate long hold times for people who have better things to do than wait on hold (um, all of us), FastCustomer lets you register your phone number via an app and then allows you select from one of 2500 companies you’d like to call, offering to call you back when there’s a human available to talk to. The app is in the same space as Lucyphone and Fonolo but differentiates itself by streamlining the process into one click. Fast Customer CEO Aaron Dragushan tells me that since February the service has saved users over 500K minutes on hold and now has 50K users across both its iPhone and Android apps.

16 case studies that prove Social CRM Posted on January 13, 2011 by Rob Petersen inShare13 Many expect Social CRM to be a hot phrase in 2011. It should be because the three most influential factors a person uses to decide whether or not to do business with a company are: Personal experience (98%)Company’s reputation or brand (92%)Recommendations from friends and family (88%) 20 best iPad productivity apps Bento 4 for iPad If you're constantly scrolling through spreadsheets 47 columns wide just to read your data, Bento can help. This little-brother to Filemaker is at heart a database app, but don't let that scare you. The baked in designs can help turn even the scariest spreadsheets into something you actually enjoy looking at. With powerful search capabilities, Bento simplifies drilling down to just the data you need, and it's flexible enough to work with numbers, text, images, and anything else you have to keep organized.

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