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Knowledge management

Knowledge management
Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organizational knowledge.[1] It refers to a multi-disciplined approach to achieving organisational objectives by making the best use of knowledge.[2] An established discipline since 1991 (see Nonaka 1991), KM includes courses taught in the fields of business administration, information systems, management, and library and information sciences.[3][4] More recently, other fields have started contributing to KM research; these include information and media, computer science, public health, and public policy.[5] Columbia University and Kent State University offer dedicated Master of Science degrees in Knowledge Management.[6][7][8] History[edit] In 1999, the term personal knowledge management was introduced; it refers to the management of knowledge at the individual level.[14] Research[edit] Dimensions[edit] The Knowledge Spiral as described by Nonaka & Takeuchi. Strategies[edit] Motivations[edit]

http://en.wikipedia.org/wiki/Knowledge_management

The Momentum of Knowledge Management The Momentum of Knowledge Management Debra M. Amidon Founder and Chief Strategist, ENTOVATION® International The following paper summarises recent developments in the field of Knowledge Management. There are accompanying timeline images of Wellsprings Hindsight (44K) and Insight (33K), or an updated comprehensive timeline (305K). ENTOVATION® International is at the forefront of developments in this field through its unique Knowledge Innovation® Assessment and associated services.

Knowledge-at-work: Corporate memory - the hard way The dream: One of the central themes of KM is the design, building and maintenance of an effective 'corporate memory', a repository, a dare I say it, knowledge-base. Here the intellectual jewels of the organization will reside, easily accessible, expertly indexed, intuitively browseable. Knowledge sharing culture creation inShare96 There is a fundamental problem that exists in the typical business workplace today. Chances are that you or someone in your office is already painfully aware of it. We’ve seen an explosion in the number of people whose jobs are directly related to their expertise, and for whom ‘what they know’ has become a kind of ‘insurance’ plan. Have you ever heard a colleague proclaim “If I’m the only one who knows how to do this, ‘they’ can never fire me.” We’ve all heard similar comments and perhaps even nodded along, or said the words ourselves.

Monitoring knowledge (management): an impossible task? « The giraffe It isn’t an impossible task to monitor/evaluate (M&E) intangibles, knowledge or knowledge management (KM), but it requires a series of tough choices in a maze of possibles. This is what Simon Hearn and myself are discovering, trying to summarise, synthesise and build upon the two M&E of KM papers commissioned earlier, as well as the reflective evaluation papers by Chris Mowles. We are still at the stage of struggling very much with how to set the ballpark for our study. So this is a good opportunity to briefly share a blogpost I wrote recently about this very topic, and to share some preliminary thoughts.

PROPOSAL FOR International and Interdisciplinary Workshop on Building, Maintaining, and Using Organizational Memories IJCAI-99 Workshop on Knowledge Management and Organizational Memories Important Dates |Submission Procedure |Topics Organizing Committee |Programme Committee Knowledge Management (KM) is one of the key progress factors in organizations. Mapping the Knowledge Society As part of my work and research as a Google sponsored fellow at the Reuters Digital Vision program at Stanford University, and in cooperation with several colleagues from the private and social sectors and international organizations, we have developed a series of visual representations of processes, frameworks and ecosystems supporting the Knowledge Society and Human Development through Information and Communication Technologies (ICT4Dev). In putting together these conceptual maps, I have to acknowledge and thank the collaboration, feedback and suggestions from my Digital Vision friends and colleagues, in particular Steven Ketchpel, Margarita Quihuis, José Arocha, Mans Olof-Ors, and Sham Bathija. I hope these "maps" are of interest to others and can be put to use in the formulation of strategies for a significant impact of information and communication technologies (ICT) on the Sustainable Human Development processes and the construction of an equitave Knowledge Society.

Actualizing Organizational Memory with Information Systems + Author Affiliations Preservation of organizational memory becomes increasingly important to organizations as it is recognized that experiential knowledge is a key to competitiveness. With the development and widespread availability of advanced information technologies (IT), information systems become a vital part of this memory. We analyze existing conceptualizations and task-specific instances of IT-supported organizational memory. We then develop a model for an organizational memory information system (OMIS) that is rooted in the construct of organizational effectiveness.

Content Management in a Knowledge Management Context — Prescient Digital Media - intranet consultant, intranet consulting, intranet planning and Internet planning. During an economic downturn such as the one we are working our way through at the moment (2010), organizations are looking to make the most of their investments in their technological infrastructure, how to squeeze greater efficiencies out of their product development or production processes through automation, and how to leverage their technology to generate efficiencies. These efforts can take different organizations in different directions. For example, if your organization creates physical widgets on a production line, or if your staff are considered ‘knowledge workers’ creating products which are essentially ‘information assets’. Either way ‘knowledge management’ becomes more important in this economic climate.

Knowledge Integration for Building Organizational Memories Ulrich Reimer Swiss Life, Information Systems Research Group, Postfach, CH-8022 Zürich, Switzerland ulrich.reimer@swisslife.ch Abstract: The paper starts with a discussion of the roles an organizational memory (OM) should play and what kind of knowledge should go into it. We then identify two kinds of integration problems. The first one is concerned with integrating the knowledge bases of different knowledge-based systems employed in an organization into one physically or virtually unified knowledge base which is to be considered as part of the organization's OM. The second problem concerns the integration of several representations of the same knowledge with different degrees of formalization, ranging from formally represented knowledge via semi-structured text to plain text.

Personal Knowledge Management Developing a conscious strategy for managing information to avoid feeling overloaded (information overload) is an important part of being a knowledge worker. While it can be said that access to web 2.0 tools such as social networking and social media contribute to information overload, I believe that they may actually enable us to organize and navigate our personal learning environments which may help us avoid information overload. Because we can customize most of our information inflows using web 2.0 tools, we have the opportunity to select the best possible channels of information. The key to doing this is through the filtering of information that we encounter in our daily lives and the curation of valuable information for sense making.

Knowledge Management and Organizational Memories Knowledge Management and Organizational Memories presents models, methods, and techniques for building, managing and using corporate memories. These models incorporate knowledge bases, ontologies, documents, FAQs, workflow systems, case-based reasoning systems, multi-agent systems, and CSCW. The book is divided into five parts: methods; knowledge-based approaches; ontologies and documents; case-based reasoning approaches; and distributed and collaborative approaches. Knowledge extraction Knowledge extraction is the creation of knowledge from structured (relational databases, XML) and unstructured (text, documents, images) sources. The resulting knowledge needs to be in a machine-readable and machine-interpretable format and must represent knowledge in a manner that facilitates inferencing. Although it is methodically similar to information extraction (NLP) and ETL (data warehouse), the main criteria is that the extraction result goes beyond the creation of structured information or the transformation into a relational schema.

WorkBrain: Merging Organizational Memory and Workflow Management Systems Christoph WargitschBavarian Research Center for Knowledge-Based Systems (FORWISS) Am Weichselgarten 7, D-91058 Erlangen-Tennenlohe Thorsten Wewers, Felix TheisingerUniversity of Erlangen-Nuremberg Computer Science Research Group B Martensstr. 3, D-91058 Erlangen Abstract. Despite the enthusiasm, the workflow management idea faces currently, some problems occur when setting up large workflow applications for complex business processes. To solve some of these problems, a combination of workflow management concepts and the notion of "organizational memory information systems" is suggested.

15 Effective Tools for Visual Knowledge Management Since I started my quest a few years ago searching for the ultimate knowledge management tool, I’ve discovered a number of interesting applications that help people efficiently organize information. There certainly is no shortage of solutions for this problem domain. Many tools exist that offer the ability to discover, save, organize, search, and retrieve information.

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