Housekeeper. Page Content Housekeeper HoursVariableStarting salary£16,000 + per year As a housekeeper, you would be responsible for organising staff at a hotel.
You will make sure that all the rooms are kept clean and tidy. In some hotels you may be known as housekeeping manager. As a housekeeper, you will need to be able to encourage and motivate staff. To get into this job it can help if you have experience or relevant qualifications in the hospitality industry. WorkDesc Work activities Your work would involve: preparing shift rotas and allocating daily cleaning duties to room attendantsinspecting rooms to make sure that standards have been metrecording any faults or damage and making arrangements for repairsrecruiting, training and supervising staffliaising closely with other department heads and the general manager.
You may also manage a budget, buy supplies and keep records of costs. Airline customer service agent. Page Content Airline customer service agent Hours30-40 per weekStarting salary£12,000 + per year If you like being in a lively environment and you enjoy working with people, this could be perfect for you.
Airline customer service agents make sure passengers and their luggage board the right aircraft safely and on time. They can also be known as passenger service agents or check-in assistants. There are no fixed entry requirements for this job but many employers ask for GCSEs or equivalent qualifications. You will need the customer service skills to be able to deal with upset or angry passengers. WorkDesc The work. Resort representative. Page Content Resort representative HoursVariableStarting salary£450-£525 per month Resort representatives (or holiday reps) look after groups of holiday-makers at their holiday destination by making sure they enjoy their holiday experience.
As a resort representative, you would also keep records, and write reports about complaints and incidents such as illness. In this job you would need to be an outgoing person who likes meeting people. There are no specific entry requirements to get into this job but many employers will ask for GCSE passes, particularly in English and maths. WorkDesc Work activities As a resort representative (or holiday rep) your work would include: Tourist guide. The travel and tourist services industry is represented by People 1st, the Sector Skills Council for hospitality, passenger transport, travel and tourism.
The hospitality, travel and tourism sector incorporates the following industries: contract food service providers, events, gambling, holiday parks, hospitality services, hostels, hotels, membership clubs, pubs, bars and nightclubs, restaurants, self-catering accommodation, tourist services, and visitor attractions. The sector accounts for a workforce of 2.1 million, most of which are based within the restaurants, hospitality services, and pubs, bars and nightclubs industries. The roles within the sector are extremely diverse and include managers, technical staff, front-of-house staff, back-of-house staff, and non-core staff. The travel services and tourist services industry can be divided into: Key facts: [N.B.
Hotel receptionist. Page Content Hotel receptionist.
Tour manager. Page Content Tour manager HoursVariableStarting salary£15,000 + per year If you want to combine your love of travel with work, then being a tour manager could be an ideal career choice.
You would be responsible for managing the travel arrangements of holiday makers and business clients, making sure everything runs according to plan. To be a good tour manager, you would need experience of planning and organising trips, excellent ‘people’ skills and foreign languages if working overseas. WorkDesc The work. Hotel manager. Airport information assistant. Page Content Airport information assistant HoursVariableStarting salary£12,000 + per year As an airport information assistant your job would be to help and support passengers in the airport.
You would deal with their requests for information. You would also keep passengers updated on changes to flights. An airport information assistant needs to have excellent communication skills. Most employers expect a good standard of general education, including GCSEs or equivalent qualifications. WorkDesc Work activities Your duties would include: giving out up-to-date information on flights and servicesdirecting passengers to find their way around the airport, to send them to the right departure gate, for instanceanswering telephone enquiriesmaking announcements on the public address systemhandling complaintsupdating and monitoring a computerised flight information system. Most of your time would be spent at the information desk in the main concourse, working as part of a small team.
HoursDesc IncomeDesc. Tourist information centre assistant. Page Content Tourist information centre assistant HoursVariableStarting salary£12,500 + per year Tourist information centres (TICs) provide information to visitors about local areas.
Air cabin crew. Page Content Air cabin crew Hours30-40 per weekStarting salary£12,000 + per year If you like meeting different people and enjoy travelling, this could be ideal for you.
As an air cabin crew member you would help make sure that airline passengers have a comfortable, safe and pleasant flight. You will usually need to have a good standard of basic maths and English. Air cabin crew members need to have a polite but firm approach when dealing with difficult customers. WorkDesc The work Before a flight you would: go a meeting about the flight and schedulecheck that there are enough supplies on the plane and that emergency equipment is working properlygreet passengers and direct them to their seatsdemonstrate emergency equipment and procedures to passengers.