How to Conduct Library Website Usability Studies for Free. We’re currently redesigning our website at The New York Law Institute library and we our goal has been to create a user-centered design with lots of input from our actual members and users.
We started out by conducting a complete heuristic evaluation of our website interface and structure to identify problems and pain points. Earning Trust. Earning the trust of your library members is crucial to delivering a great user experience.
Without trust, it is impossible to connect to library members in a meaningful way. Libraries benefit in all sorts of ways when they’re trusted institutions. Trust breeds loyalty, and loyal library users are more likely to take advantage of the library. What’s more, loyal patrons will also be more apt to sing the praises of the library to neighbors and colleagues. For libraries, thinking about trust highlights the importance of recognizing members as individuals. InfoQuest! Website Usability - An Information Seeker's Perspective. Skip Navigation | Usability Introduction | General Usability | Usability Resources | Accessibility Introduction | Accessibility Resources | InfoQuest!
First, lets make one thing clear: When we talk about designing websites that are accessible and usable, we are not focusing on any one class or type of individual. We are really talking about designing websites that anyone can use effectively and efficiently. We are talking about Universal Design: designing websites flexible enough to meet the needs of the broadest range of users of computers and telecommunications devices, regardless of age or disability. 101 Theses on the Design of Digital Things. 101 disordered theses on design.
Originally tweeted and numbering 95, it has been edited for clarity as well as grown by 6. Claimer: This is stuff *I* believe after doing, managing and teaching Design for 20+ years. Not “The Truth”, just what I believe is… Weave: Journal of Library User Experience. Focus on People, Not Tools. Librarianship has lost its focus—our professional concern for people has been eclipsed by a preoccupation with collections and technology.
This is understandable. Historically, libraries have been centered on bringing the world to our members through our collections. This problem of access was important to help solve, meeting a vital societal need. Likewise, our focus on information technologies and the web is natural, too. Throughout the years, these tools have presented some outstanding challenges, though generally they have aided tremendously in our mission to expand access to accumulated cultural knowledge and output. Information Architecture Explained - Ashworth Creative. Back to blogBy Kaitlin Gallucci, Public Relations Effectively, [information architecture] helps us to make sense of a world where data is being generated at an unprecedented rate.
Our ability to make sense of all this data is heavily influenced by how it’s accessed, organized and delivered. The numbers, words and pictures have to manifest as something you can interpret, understand and act upon. - Osric Powell, Econsultancy As those who have worked in web development/design know, information architecture is one of the first – and most important – steps in creating a website. Regardless of how great the content is, or how perfect the design is, the site will do poorly without proper information architecture.
More specifically, information should be organized in a way that makes sense (given the context), and the organization should be easy for the user to navigate. UX is not UI. Good Design Can Make Anything Sexy. Even Dry Cleaning. Anagrama designed a visual identity for Nordic House, a soon-to-be-opened luxury laundry shop in San Francisco.
Anagrama "We wanted to mix the aesthetics from the beginnings of the 20th century with a simple and modest communication language," says Sebastian Padilla, creative director at Anagrama. The shop’s bespoke soaps, undershirts and dry cleaning materials are designed with a monospace, sans serif typeface paired with an chilly color palette of white, salmon and pine needle. Good Design Can Make Anything Sexy. Even Dry Cleaning. How to Design Experiences the Adaptive Path Way! (Or Not.) It’s a conversation I’ve had many times with fellow designers over the years.
THEM: Hey, Adaptive Path! We use your (insert name of tool or method here) all the time! ME: That’s great! THEM: Well, I have to confess that we don’t quite use it the way you’d want… ME: (frowns) Now, that frown you see may not be for the reason you think. It really gets right back to the reason we talk about our methods in the first place. Why isn't People-Centric UI Design taking off? Want to Improve User Experience? Ask These 6 Questions. The User Experience. Earning the trust of your library members is crucial to delivering a great user experience.
Without trust, it is impossible to connect to library members in a meaningful way. Libraries benefit in all sorts of ways when they’re trusted institutions. Trust breeds loyalty, and loyal library users are more likely to take advantage of the library. What’s more, loyal patrons will also be more apt to sing the praises of the library to neighbors and colleagues. For libraries, thinking about trust highlights the importance of recognizing members as individuals. The User Experience. Earning the trust of your library members is crucial to delivering a great user experience.
Without trust, it is impossible to connect to library members in a meaningful way. Libraries benefit in all sorts of ways when they’re trusted institutions. Seven Deadly Sins of Library Website Usability: A Study. Seven Deadly Sins of Library Website Usability: A Study. Module 6: User Experience. Library User Experience « Usability, Assessment, Design, and Development at the University of Virginia Library. 10 Guidelines in Building our University Web Practice – Part I. It’s been one year since the School of Arts, Languages and Cultures at the University of Manchester was formed out of the merge of two Schools (Arts, Histories and Cultures; and Languages, Linguistics and Cultures). The School is now one of the largest (if not the largest) groups of students and academics in these areas of study and research in the UK and abroad.
The School consists of 17 Subject Areas, each one of which has built over the years a strong research and teaching identity. Retaining and further enhancing their identity alongside building a shared vision for the School have been a key (and ongoing) aim and challenge. Focused on the user! Posted by Mireia Leg on Monday, October 7, 2013 · 1 Comment User tests form part of the user-centred design process and let us assess the level of usability of the tools we design.
The results of the tests help us identify improvements or rectifications that need to be made to the decisions taken. Likewise, it is a very enriching process, helping to forge closer links with our users and to get a better idea of their needs and expectations. In a post a few weeks ago, we explained how the UOC Library had designed a new website, based on UCD methods, and how we had carried out a user test.
The objective of this test was to assess aspects including navigation, content organization, some of the basic functions, the new design and the terminology used. Hand Painted Library Signage. Hand Painted Library Signage. The User Experience. The Usable Library. Passive Aggressive Library Signs. StevenBell.Info. Color Psychology in Logo Design. COLOUR PSYCHOLOGY IN LOGO DESIGN Our minds are inherently programmed to respond to colour.
They shape our thoughts and emotions. And according to studies, colour affects more than mood — it has the ability to change our buying habits. Colour can invoke as much as an 80 per cent change in motivation when it comes to online shopping, advertising, and marketing campaigns. While perceptions of color are somewhat subjective, some color effects have universal meaning. Here are some examples of how different colours are perceived, and logos that were designed to aggressively or subtly reach their market. ->white. A lesson in bad customer service: Pottery Barn Kids. You can view an update to this post (and an update to my update) here. In an economy where there’s lots of competition for a smaller and smaller number of dollars, good customer service becomes an issue of survival. While product is important, customer service can make the difference between creating a life-long customer and losing a loyal customer.
I’m sure we’ve all heard those wonderful stories about Zappos refunding customers for shoes long after the final return date and Nordstrom refunding a customer for his snow tires (or was it chains?) , an item they do not actually sell. It’s good experiences like that which make us loyal, even if their prices aren’t necessarily the lowest. Last night, I had a very bad experience with Pottery Barn Kids customer service, which I wrote about on my other blog.
Don't Listen To Your Customers. "It's not the consumers' job to know what they want," Steve Jobs famously said. Jobs was talking about products that hadn't been envisioned yet--there was no way for consumers to know they wanted a phone that gave them directions until such a thing even existed. But there's a broader sense in which consumers may not quite know what they want, says Shayan Zadeh, cofounder and co-CEO of Zoosk, which bills itself as the "smart way to date. " What the #$%@ is UX Design? Press Releases Landmark Treaty for Visually-Impaired Persons. June 28, 2013 IMLS Press Contact 202-327-4201 Mamie Bittner, firstname.lastname@example.org Marrakesh, Morocco – The World Intellectual Property Organization's (WIPO) Diplomatic Conference for Visually Impaired Persons concluded today in Marrakesh, Morocco with a signing ceremony for the Marrakesh Treaty to Facilitate Access to Published Works for Persons Who are Blind, Visually Impaired, or Otherwise Print Disabled.
Customer Service versus The Catalog. I took a temporary and part-time job at the Bank Street Bookstore. I wanted to know if there were essential differences in the way Bank Street moved books through the door and the way the Cooper Library performed the same task. The store, which is owned by the Bank Street College of Education, is around 16’ x 36’ on the ground floor and maybe twice as large on the 2nd floor, by a rough eyeball measurement. Weird Public Library Stuff: Check It Out : The Protojournalist. Via zibazehdar: Borrow a bike from a library?! Punch's Library Daily. New Five Good Ideas I’ve seen for Public Libraries (Others too!) I’ve seen a bunch of good ideas lately so I thought I’d share them here: Idea #1: Timelapse Video My new office is in the Toronto Public Library’s North Yoprk Central branch.
It's Not About Seeing, It's About Being Seen. Walt at Random » Blog Archive » An indescribable followup. Early last week (June 28, 2013, to be exact), I posted “Indescribable“–about the oddity of running into a few public library websites where Bing and other search engines didn’t show brief descriptions of the sites. 50 Design Problems In 50 Days: Real Empathy For Innovation (Part 1) Responsive Web Design is Not the Future. In 2000, The FWA (a popular website awards program) gave their prestigious Site of the Year award to Look and Feel New Media, shown below. User Experience - People first. 50 Design Problems In 50 Days: Real Empathy For Innovation (Part 1) Usability: Just One More Thing You Don’t Have Time For? Signage: Better None Than Bad. A quick search of the photo website Flickr for the keywords “library signage” can produce interesting results. You will find everything from café-style chalkboard advertisements to sheets of white paper with a few pieces of clip art thrown in.
Is your Library a Sundial? It's Not About Seeing, It's About Being Seen. Thirteen Tenets Of User Experience. I heart libraries › Log In. Valdosta State University in Partnership with the Georgia Public Library Service. Words. Categorizing people without marginalizing them. I heart libraries › Log In. I heart libraries › Log In.
Photos du journal. Designing Libraries That Encourage Teens to Loiter (by TTW Contributor Justin Hoenke) GoodUI. @valarie907/UX sur Twitter. Learning about UX in libraries. Why You Should Hire a VP of User Experience Design. Why You Should Hire a VP of User Experience Design. Leeds Student Newspaper.