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Social media analytics and intelligence

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Social Analytics Extend Your Brand Engaging Followers means sharing great content -- even if it isn’t your own. The Engagement Bar shows your brand above each linked page to keep you top-of-mind. Get Started Success Story: Quincy Jones 48 Free Social Media Monitoring Tools Go to the updated version of this post:54 Free Social Media Monitoring Tools [Update 2012] If you want to know what’s happening in the social web you need monitoring tools. Before you get out your credit card and start to spend money try out some of the free social media monitoring services. Rapportive Leverage Sales Navigator insights anytime you send an email. View rich LinkedIn profile data for your contacts directly in Gmail, and use that knowledge when you reach out next. This Chrome extension is available in two flavors, “Lite” for free LinkedIn members and “Premium” for LinkedIn Sales Navigator subscribers. Sales Navigator Lite for Gmail will let you See rich LinkedIn profile data for your contacts directly in your Gmail, and use that knowledge when you reach out next Mention icebreakers, including shared connections, experiences, and interests, to build rapport with your contacts Hover over any email address anywhere in your message to quickly view their profile to stay informed on who’s who

31 Free Tools for Brand Monitoring Brand monitoring is an essential task for any company. By tracking what people are saying about your brand, and how often they’re saying it, you can ensure the right message is getting out there. Here is a list of free tools for monitoring your brand. How to Search Images Online – Most Advanced Methods Image search is evolving rapidly. Today the machine understands much more about images than just a year ago: it can read the text on the image, see its colors and classify it based on its form, shape and textures. So which advanced image search methods can we use today? Image search based on image content (face / landscape / photo / product image search) Face search has been a hot topic recently.

Social Media Monitoring and Analysis with SM2 from Techrigy (Alterian SM2) Do you know the process your customers take to buy and connect with you? Their journey is often filled with many steps, stops and starts. What you do to help them along the way makes all the difference in gaining a competitive foothold. Taking action to improve the experiences your customers have within that journey can convert them from shoppers to customers, and then to advocates. Social CRM Software Social Media LinkedIn: See who you know or who can provide you with an introduction at a company Twitter: read tweets of all the people you follow in the Activity Streams dashlet and add the Twitter name to a contact or lead and read their tweets directly in the contact or lead record Email Integration Sugar Plug-in for Microsoft Outlook: archive emails to Sugar and sync calendar, contacts and tasks Sugar Plug-in for IBM Lotus Notes: archive emails to Sugar and sync calendar, contacts and tasks Gmail, Yahoo!

100+ Social Media Monitoring Tools 100+ Social Media Monitoring Tools From fans to followers, brands are actively working to engage their current and future customers via social media — and online reputation management is quickly becoming a vital part of doing business. Social media monitoring helps brands discover, in real time, who is saying what online and where the conversations are happening so they can respond in a timely fashion. Businesses also need to measure, analyze, and report on their social media efforts. Video search engine A video search engine is a web-based search engine which crawls the web for video content. Some video search engines parse externally hosted content while others allow content to be uploaded and hosted on their own servers. Some engines also allow users to search by video format type and by length of the clip.

Overtone - Beyond Social Media Monitoring Scalable to growth. Adaptable to change. Leveraging SOA and your existing technology The KANA Enterprise platform leverages your existing technology investments by integrating with your enterprise data, applications and messaging systems. The platform is built on service-oriented architecture standards and designed for effective customer experience management. That means costly point-to-point integration and application upgrades are simplified, unburdening IT in the process. RSS: Your Social Media Monitoring Secret Weapon Ever ended a workday and thought: “Whoa, what just happened?” Social media goes by pretty fast. But if part of your job is social media monitoring, you need to make sure you don’t miss anything.

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