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Engage the Social Web - Social CRM Software

Engage the Social Web - Social CRM Software

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Social Media Monitoring and Analysis with Alterian SM2 (Formerly Techrigy) Do you know the process your customers take to buy and connect with you? Their journey is often filled with many steps, stops and starts. What you do to help them along the way makes all the difference in gaining a competitive foothold. Taking action to improve the experiences your customers have within that journey can convert them from shoppers to customers, and then to advocates. Too often customers don’t ask for what they want, and rarely do they behave in the way you expect them to; however, they are telling others directly in social media. WebSummarizer WebSummarizer automatically creates intelligent summaries from web pages, documents and plain text. It is a valuable research and discovery application providing powerful visualization and efficient text analysis tools. The blending of visualization with summarization, knowledge browsing, mind mapping, plus integration with 3-rd party tools provides users with a wide range of means to explore relevant web contents, follow social media trends and analyze corporate contents. The summaries are presented in context of your research topics.

The Next Company You Need To Know About Jive Software has been around since 2001, but in the last couple of years it's finally found its niche: building a social collaboration platform for businesses. Companies can use Jive's products for internal collaboration, as well as to build external communities -- for instance, Nike uses it to create discussion communities around specific sports. The product is complicated and the company is in a buzz-heavy sector -- anything with the word "social" in it these days seems like an IPO candidate -- two reasons why it might be easy to overlook. But we just got off the phone with CEO Tony Zingale as well as Oudi Antebi of OffiSync, which Jive just bought. They convinced us it's time to pay close attention.

48 Free Social Media Monitoring Tools Go to the updated version of this post:54 Free Social Media Monitoring Tools [Update 2012] If you want to know what’s happening in the social web you need monitoring tools. Before you get out your credit card and start to spend money try out some of the free social media monitoring services. This way you get a taste of what is available and if you need paid services. 10 Tools for Creating Infographics and Visualizations The author's posts are entirely his or her own (excluding the unlikely event of hypnosis) and may not always reflect the views of Moz. Hello there! I'm Miranda Rensch, Product Manager at SEOmoz and lover of visual communication.

Social Business Software provides predictive intelligence., Jive Software SAN FRANCISCO, -- Today at The New Way Tour, Jive Software unveiled Jive 5, the most advanced and powerful Social Business platform in the industry. With this launch, Jive sets a new standard of Social Business excellence, further extending its market leadership. Jive 5 helps organizations harness the power of their most powerful asset, the social network. Businesses are driven by ideas, conversations, expertise, knowledge and connections created in the networks of their employees, customers and partners. Jive 5 captures this knowledge into a collaborative, social platform that transforms the way people work. Overtone - Beyond Social Media Monitoring Scalable to growth. Adaptable to change. Leveraging SOA and your existing technology

Infographics Made Easy With Piktochart Infographics are everywhere these days. There are Tumblrs and blogs full of them, countless articles discussing and collecting them and we can certainly all conjure up a mental image of a memorable infographic. And of course this array of infographics is quite discursive, covering everything from timelines to business data to mixing cocktails. If you want to hop on the infographic bandwagon, you can always try creating an infographic in any old graphic design program you might have. Unfortunately, without a lot of font and image downloads, you won’t be able to capture the characteristic look of the infographics we all know and love. That’s where Piktochart comes in, a web app which allows you to create and customize infographics for personal and professional use.

Jive Software Jive Software is a software company in the social business software industry headquartered in Palo Alto, California.[1] Founded in 2001, Jive maintains additional offices in Portland, OR; San Francisco, CA; Boulder, CO; New York, NY; Toronto, Ontario, Canada; Reading, UK; Frankfurt, Germany; São Paulo, Brazil; Tel Aviv, Israel; Sydney & Melbourne, Australia; Hong Kong; Singapore and Tokyo. Products[edit] Jive SBS 4.5[2] was announced and released on June 8, 2010, adding microblogging, enterprise IM and support for OpenSocial. SBS 4.0[3] was announced and released on October 28, 2009, adding Mobile (iPhone, BlackBerry) features, a connection module for Microsoft Office, and an expansion on the cloud-based data analytics and reporting features first introduced in SBS 3.0. Jive has subsequently introduced Jive 5 and Jive 6 that has provided additional social collaboration and external community features to its existing offerings.

Six Social Media Trends for 2012 - David Armano by David Armano | 10:25 AM December 12, 2011 Each year at this time, I look forward and predict trends in social media for the coming year. But first, I look back at my predictions from last year. How’d I do? Make a digital mural with is an interesting new site that lets users create a digital mural using images, videos, web pages and diagrams sourced from any website. While there have been other sites that have similar features to, it is definitely worth a look as it combines a number of great features from other web tools. At first glance looks like a cross between Glogster and Wallwisher (which recently changed names to Padlet). You can pin items to a large virtual wall by either uploading the items, entering the url of the item or dragging the item into the window.