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Social Media Monitoring and Analysis with Alterian SM2 (Formerly Techrigy)

Social Media Monitoring and Analysis with Alterian SM2 (Formerly Techrigy)
Do you know the process your customers take to buy and connect with you? Their journey is often filled with many steps, stops and starts. What you do to help them along the way makes all the difference in gaining a competitive foothold. Taking action to improve the experiences your customers have within that journey can convert them from shoppers to customers, and then to advocates. Too often customers don’t ask for what they want, and rarely do they behave in the way you expect them to; however, they are telling others directly in social media. Taking this view of your customer’s world lets you make better informed and faster decisions about value propositions, brand strategies, and, more importantly, how to engage customers. Related:  Veille et e-réputation

Fuel your fascination New Facebook Analytics Tool Digs Deeper Than Insights A webpage owner has seemingly unlimited choice in products that slice and dice information about those who visit his or her page. Real time? Personal? With a heat map? No problem. The Google Analytics of Facebook is called "Insights," and for someone who is dealing with the typical Facebook fan page, it's a sufficient meat-and-potatoes analysis tool. PageLever shows impressions (any time a story loads in a browser, whether on your page or not) for any date range, not just month or week. Most of the data, says co-founder Jeff Widman, comes from Insights' API but is not necessarily visible within the Insights dashboard.

Twitalyzer: Serious Analytics for Social Relationships Overtone - Beyond Social Media Monitoring | Voice of Customer and Social CRM Scalable to growth. Adaptable to change. Leveraging SOA and your existing technology The KANA Enterprise platform leverages your existing technology investments by integrating with your enterprise data, applications and messaging systems. IT and business — finally on the same page The Design-Orchestrate-Listen methodology, the cornerstone of KANA Enterprise, enables interfaces to be created visually and/or automatically. Adapts to users. Service experiences, are consistent across communication channels — phone, email, chat and social communities — even when your customer base doubles in size or product development takes an unexpected turn. KANA Services: Building blocks of better customer experience management Don't write code. Integration Hub KANA Enterprise is able to orchestrate across all of your data, transactions and content because the Design-Orchestrate-Listen methodology is hitched to a powerful Integration Hub. Analytics your way Multiple delivery options

CustomScoop | Media Monitoring, Online News Clipping, Media Intelligence, & Media Analysis - CustomScoop Twitter Alerts - Quieres ver qué viene en el nuevo YouTube? [PREVIEW] Después de la oleada de re-diseños de interface en Facebook y Twitter, seguida por la introducción de Google+ y su facilidad de uso, YouTube era la única de las redes sociales dominantes que faltaba. El nuevo diseño de YouTube no está todavía abiertamente disponible, pero si quieres echar un ojo a cómo será aquí tienes un pequeño adelanto. El primer impacto que proyecta el nuevo YouTube es sin duda de claridad, el estilo limpio y minimalista característico de Google es más claro que nunca, con más espacio entre cada elemento y una gran facilidad de navegación. La home page está dividida en tres espacios principales: a la izquierda la columna negra con tu perfil y una lista de todos los canales a lo que estás suscrito; al centro los últimos videos publicados por cada uno de tus canales, empezando por el más reciente; y a la derecha una columna con videos recomendados para ti, basados en temas afines a tus canales y en tu historial de navegación. ¿Crees que será más fácil de navegar? 1. 2.

Topsy - Real-time search for the social web With iOS 9, Search lets you look for content from the web, your contacts, apps, nearby places, and more. Powered by Siri, Search offers suggestions and updates results as you type. There are two ways to use Search on your iOS device. Quick Search Drag down from the middle of the Home screen and type what you're looking for. Siri Suggestions Drag right from the Home screen to show Search and get Siri Suggestions. Get Siri Suggestions Siri Suggestions include apps and contacts that you might be interested in. You can use Siri Suggestions with iPhone 5 and later, iPad Pro, iPad (4th generation) and later, iPad mini (2nd generation) and later, and iPod touch (6th generation). Change search settings Go to Settings > General > Spotlight Search. From here, you can turn Siri Suggestions on or off and choose which apps to include in your searches. If you don’t want Siri or Spotlight to suggest nearby locations, go to Settings > Privacy > Location Services. Last Modified:

BuzzStream Todaypulse | Your social media inbox Verktøy for overvåking i sosiale medier - Mediakoordinator Monitoring Nettpilot hjelper deg med å velge den mest optimale online overvåkingstjeneste for sosiale medier, nyhetstjenester og sosiale medier. Etter å ha driftet tjenesten Mediakoordinator Monitoring og igjennom samtaler med mange norske profesjonelle aktører har jeg kommet til den innsikt at strukturert og systematisk overvåking av sosiale medier og online buzz, fortsatt er vanskelig tilgjengelig for de fleste vanlige brukere. Nettpilot leverte tidligere selv eget Overvåkingsverktøy for sosiale medier: Mediakoordinator Monitoring. Uansett hvilke verktøy som finnes er det viktig med en grunnleggende teoretisk opplæring i bunn. Jeg tilbyr derfor i første omgang kursing og rådgivning i måling av sosiale medier for på den måten å legge fundamentet for dine videre veivalg. Jeg tilpasser opplegg til mellomstore bedrifter og organisasjoner som har en definert gruppe med ansatte som skal jobbe aktivt med online markedsføring og kommunikasjon. Pris: Oppstart kurspakke fra 7.800,-

Related:  CRMcorporate-bloggingSocial MonitoringE-Reputation SoftMonitoringBrand Sentiment ResourcesData MappingAnalytics toolssocialmediamonitoringreputationmonitoringe-reputation