Top 5 Budget Social Media Monitoring Tools Viralheat – our favourite low cost solution In the run up to Monitoring Social Media 09 I’ve been checking out some of the free or low-cost social media monitoring solutions. I’ve been hearing that many of the top marketing agencies still use free monitoring tools: but which ones? SocialMention (Free) Often described as the social version of Google Alerts, SocialMention offers a really user-friendly interface. The big problem with SocialMention is that you can’t save your searches and come back to them. BrandsEye ($1 month) BrandsEye is more of an old-school reputation management tool than a social media monitoring service. Trackur ($18/month with free trial) This is one of those services that, thanks to it’s founder, Andy Beal, get’s a lot of online promotion and coverage. Ubervu (Free) Ubervu is similar to SocialMention but with the critical account functionality that lets you save searches and log in to see them. Viralheat ($9.99/month)
48 Free Social Media Monitoring Tools Go to the updated version of this post:54 Free Social Media Monitoring Tools [Update 2012] If you want to know what’s happening in the social web you need monitoring tools. Before you get out your credit card and start to spend money try out some of the free social media monitoring services. This way you get a taste of what is available and if you need paid services. I have collected 48 free social media monitoring tools. In the Group A are the services that I use regularly or seem interesting to check out immediately. Group A Seesmic Twitter account: seesmic Seesmic is a suite of social media management and collaboration tools that provide everything to build their brands online. HootSuit Twitter account: HootSuite Monitor and post to multiple social networks, including Facebook and Twitter. PostRank Twitter account: postrank Postrank has two tools. Social Mention SocialPointer SocialSeek Twazzup Twitter account: twazzup Twazzup is real-time news platform. TwitterCounter Group B Addictomatic Klout
CustomScoop | Media Monitoring, Online News Clipping, Media Intelligence, & Media Analysis - CustomScoop Online brand reputation or social media listening software - a r Social Media Monitoring and Analysis with SM2 from Techrigy (Alterian SM2) Do you know the process your customers take to buy and connect with you? Their journey is often filled with many steps, stops and starts. What you do to help them along the way makes all the difference in gaining a competitive foothold. Too often customers don’t ask for what they want, and rarely do they behave in the way you expect them to; however, they are telling others directly in social media. Taking this view of your customer’s world lets you make better informed and faster decisions about value propositions, brand strategies, and, more importantly, how to engage customers.
Avoid selective hearing with 20 top social media monitoring tool You hear that? … What about that? … Still can’t hear it? Unconvinced? Chances are that if you work for a big brand, your PR agency is listening to what the media and big bloggers say about you. There are painless and time-efficient social media monitoring tools that you and/or your PR agency can use to learn about what people are saying about you. By one count, I’ve read that there are over 100 social media monitoring tools out there. Free tools: BoardTracker: This search facility allows you to effectively search forums and discussion boards. BlogPulse Conversation Tracker: Run by AC Nielsen, this tool allows you to search for a company name and see a threaded view of the conversational graph that emerges. BlogPulse Trend Search: “BlogPulse Trend Search allows you to create graphs that visually track “buzz” over time for certain key words, phrases or links. Google Video: Want to know when someone mentions your name or tag line in a video? Paid apps: Be Sociable, Share!
Social Media Monitoring and Engagement - Beevolve Todaypulse | Your social media inbox Free social media monitoring tools The importance of knowing what people are saying about you online, shouldn't be underestimated. By now, you should all be using Google Alerts to receive updates of your latest Google listings, or running searches on Twitter. But this is by no means extensive and there are many (free!) tools out there that you can be using to get a snapshot of what people are saying about you and, importantly, highlight the areas where you need to take action against negative comments etc.. Addictomatic Addictomatic is a search engine that will give you a visual representation of your presence across social media sites,including youtube, digg, google blog search and Flickr. Trendistic Trendistic is a useful site for tracking trends across Twitter. Blogpulse Blogpulse is a great blog search engine as it is, but their conversation tracker is an excellent tool that can help you organise the sprawl of links and mentions about you or your brand online. Boardreader Social Mention Facebook Search One Riot
Overtone - Beyond Social Media Monitoring | Voice of Customer and Social CRM Scalable to growth. Adaptable to change. Leveraging SOA and your existing technology The KANA Enterprise platform leverages your existing technology investments by integrating with your enterprise data, applications and messaging systems. The platform is built on service-oriented architecture standards and designed for effective customer experience management. IT and business — finally on the same page The Design-Orchestrate-Listen methodology, the cornerstone of KANA Enterprise, enables interfaces to be created visually and/or automatically. Adapts to users. Service experiences, are consistent across communication channels — phone, email, chat and social communities — even when your customer base doubles in size or product development takes an unexpected turn. KANA Services: Building blocks of better customer experience management Don't write code. Integration Hub Analytics your way Multiple delivery options
Topsy - A search engine powered by tweets With iOS 9, Search lets you look for content from the web, your contacts, apps, nearby places, and more. Powered by Siri, Search offers suggestions and updates results as you type. There are two ways to use Search on your iOS device. Quick Search Drag down from the middle of the Home screen and type what you're looking for. Siri Suggestions Drag right from the Home screen to show Search and get Siri Suggestions. Get Siri Suggestions Siri Suggestions include apps and contacts that you might be interested in. You can use Siri Suggestions with iPhone 5 and later, iPad Pro, iPad (4th generation) and later, iPad mini (2nd generation) and later, and iPod touch (6th generation). Change search settings Go to Settings > General > Spotlight Search. From here, you can turn Siri Suggestions on or off and choose which apps to include in your searches. If you don’t want Siri or Spotlight to suggest nearby locations, go to Settings > Privacy > Location Services. Last Modified:
BuzzStream Beautiful web-based timeline software