Write a complaint letter
Always try to resolve a problem with a business before seeking help from the ACCC. You can do this by speaking directly with the salesperson or manager or if this fails, by writing a complaint letter or email. When writing a complaint letter you should:
Cover Letter Example - Applying for More Than One Job
By Alison Doyle Updated December 10, 2014. The following is a cover letter example applying for two positions at the same company. Your NameYour AddressYour City, State, Zip CodeYour Phone NumberYour Email Date NameTitleOrganizationAddressCity, State, Zip Code
B2 Lessons - ELT Connect
Stress Management Lesson – Stress Management In this lesson, students discuss ways of managing stress and then work in groups to rank stress management techniques in order of importance. Students then read and summarize a technique for their partners and deduce meaning of unknown vocabulary together to recycle later in a follow up paired writing task. Teachers Notes – Stress Management
When to Use 'Have Got'
Is have got acceptable English grammar? When can you use have or have got in English? In this post, I answer these questions and more! I explain when you can use have or have got, the correct form of have got (hint: “Does she have got?”
Using the Passive Voice
This Everyday Grammar is all about the passive voice. The passive is a verb form in which the subject receives the action of the verb. For example, "I was born on a Saturday." Most sentences in English follow the subject-verb-object pattern known as the active voice.
ESL English Listening & Adult Literacy - News - Audiobooks - Songs - Radio Dramas
Laurie by Stephen King Part One (25 min. at normal speed - Various speeds available) Part Two (28 min. at normal speed - Various speeds available) Laurie is a beautiful and heartwarming story. It is a story about hope and life in general. This story introduces us to Lloyd, a man who recently lost his wife. One day, her sister visits Lloyd in Florida and gives him an unexpected gift - a mixed breed puppy named Laurie.
Conversation Questions for the ESL/EFL Classroom
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Europass - Individuals
Europass helps remove barriers to working, studying or training in Europe. The Europass Portfolio If you are looking to work, study or train in Europe then Europass can provide you with the means to effectively promote your skills and competences. It is free to use and recognised all over Europe. Europass consists of five different documents, each designed to present your skills and experience in the best way possible: Curriculum Vitae
the difference between much and many
Lesson Eight Many & Much Now, watch this video:
Countable and uncountable nouns
Some nouns in English are countable - we can use them in singular and plural forms. Some are uncountable - they only have one form. We often use a/an with singular countable nouns and some with plurals.
Why is English Spelling So Strange? - Video Lesson
1. Why Is There a ‘gh’ in Night? So, first question: why is there a ‘gh’ in night? We don’t say ‘ni-guh-hut’, so why put those letters there? Actually, the letters ‘gh’ in night used to be pronounced.
Improve Your Writing by Studying Critical Thinking
In the Education Tips series, education experts offer suggestions about how you can improve your English skills. This week, Babi Kruchin, a lecturer at the American Language Program at Columbia University in New York City, talks about writing and critical thinking. For VOA Learning English, this is the Education Report. Developing ideas in writing is the greatest problem that students face, says Babi Kruchin. She serves as a lecturer in the American Language Program at Columbia University in New York City.
