PC Troubleshooting
Get flash to fully experience Pearltrees
Support for Windows XP technical problems and troubleshooting
Self-support options Windows XP Help & how to Visit the Windows XP Help & how to center to learn about how to get all you can out of Windows XP. Windows XP compatibility Find out if your software or hardware is compatible or if you just need a software upgrade or a new driver. Get the latest service packs, updates and more Visit the Microsoft Download Center to find the latest services packs, updates, trials and drivers.
I have successfully configured Apache web server for my client. But why does my clients website just say "Error 403 Forbidden"? For example when client send request http://myclient.com/something/ Apache generate a 403 error. How do I troubleshoot this problem?
Apache 403 Forbidden Error and Solution
Role Playing - Communication Skills Training from MindTools
Preparing for Difficult Conversations and Situations Act out possible scenarios. © iStockphoto/jgroup Think back to the last time you prepared for an important meeting.
How To Properly Handle An Irate Customer | Live2Sell Group of Companies
Pacifying irate customers is one of the several challenging aspects of customer service. If you are working in a call center facility, you know what and how irate customers are. Whether you are in the customer service department, sales, or technical support department of the call center company, you surely know how and what irate customers are like. Consider it as an accomplishment if you effortlessly pacify an angry and dissatisfied customer. Talking to an emotionally-charged customer could sometimes feel like defusing an explosive bomb. A customer service representative should be attentive to every detail involved in the situation.
Seven steps to remarkable customer service by Joel Spolsky Monday, February 19, 2007
Seven steps to remarkable customer service
Though floppy drives and floppy disks are increasingly falling out of favor, there are many occasions when a single floppy disk can make the difference between being able to use your computer or not. I’m referring specifically to a boot disk, which is a floppy disk that allows you to boot, or startup, your computer without having to access the hard drive. A boot disk contains all the necessary operating system files your computer needs to get started. Boot disks can be tremendously important for many different applications and, frankly, no computer user should be without one. For example, if your hard drive fails, or if you have the misfortune of contracting a computer virus that attacks your hard disk’s master boot record (as many of them do), or if some of your important operating system files get accidentally deleted or otherwise corrupted, a boot floppy will be your savior. (For more advice on addressing on common boot problems, see the "PC Startup Troubleshooting Tips" article.)
Creating a "Real" Windows 95 (or 98) Boot Disk
By Bob O'Donnell Most problems that occur with computers are the result of software-related issues: programs that lock up, printers that suddenly won’t print, operating systems that won’t boot and lots of other common quandaries are all somehow related to the operation of software on your PC. So, if these kinds of problems happen to you, take comfort in the fact that the good news (if you can call it that), is that you’re not alone.
PC Software Troubleshooting Tips--Printer Version
The network hardware troubleshooting flowchart and text below is from my book, "Computer Repair with Diagnostic Flowcharts, Third Edition." As the wireless networking that was once the domain of laptops and mobile devices has increasing been adopted for PC networks, I've added basic WiFi troubleshooting to the flowchart. Note that these steps correspond with decision points on the flowchart and are reached directly by clicking on the diamond symbols. The text below cannot be read sequentially.
Local Area Network Troubleshooting - LAN with Cat 5 Network Cards and Hubs Diagnostic Flowchart
The PC sound troubleshooting flowchart and text below are from my book, "Computer Repair with Diagnostic Flowcharts, Third Edition." The changes involving troubleshooting sound failure and performance (separate flowchart) mainly involve HDMI and movie audio, since HDCP copy protection influences how your PC audio for movies can be exported to HDTV. Every diamond symbol on the flowchart is linked to text that explains what the abbreviated flowchart messages mean. Note that these steps correspond with decision points on the flowchart and are reached directly by clicking on the diamond symbols. The text below cannot be read sequentially.
PC Sound Card Troubleshooting - Computer Sound Diagnostic Flowchart
Ths ATA drive troubleshooting chapter for hard drives is from my book, "Computer Repair with Diagnostic Flowcharts, Third Edition." The main update to the hard drive failure flowchart in the Third Edition is the addition of SSD and SATA 3, with similar updates to the hard drive performance chapter. Note that these steps correspond with decision points on the flowchart and are reached directly by clicking on the diamond symbols.
Hard Drive Troubleshooting - SATA Drive and ATA CD, DVD Diagnostic Flowchart
CPU, RAM and Motherboard Troubleshooting - PC Memory, Processor and Motherboard Diagnostic Flowchart
The troubleshooting flowchart for motherboard, CPU and ram problems along with the explanations below are from my book, "Computer Repair with Diagnostic Flowcharts, Third Edition." The main differences with motherboard troubleshooting over the last five years involve multi-core CPUs, CPUs combined with GPUs on a single chip, and changes in memory technology. Every diamond symbol on the flowchart is linked to text that explains what the abbreviated flowchart messages mean. Note that these steps correspond with decision points on the flowchart and are reached directly by clicking on the diamond symbols. The text below cannot be read sequentially.The video troubleshooting flowchart and text below are from my book, "Computer Repair with Diagnostic Flowcharts, Third Edition." The updates related to video failure and performance (separate flowchart) involve HDMI, PCIe versions, 3D and dual adapter setups. Every diamond symbol on the flowchart is linked to text that explains what the abbreviated flowchart messages mean.