
Customer development
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Social network marketing: Getting from zero to critical mass
(above is a picture of fun San Francisco tradition called Critical Mass in which cyclists take over the street! Thank god I don’t drive much around the city) What does it mean to hit critical mass? I’ve heard several pitches in which an entrepreneur outlines a marketing plan for their business which is lots of hard work, but eventually they reach a "critical mass" point where all of a sudden magic kicks in, and smooth sailing is ahead.How to calculate cost-per-acquisition for startups relying on freemium, subscription, or virtual items biz models
Excel spreadsheet download For those of you who are interested in the gory details, please download the following spreadsheet here: Viral and Retention Excel Model (Click to download) Math warning!
Facebook viral marketing: When and why do apps ?jump the shark?
Lessons Learned – Viral Marketing
I worked with two companies in the past month that needed a way to model viral adoption as part of their effort to understand the impact of a strategic decision to deliver part or all of their technology under an opensource license. Having such model enables them to understand the critical variables and success-factors, set targets for them and then measure as they embark on their strategies. I set out to make a generic model that can at once be used at both companies.

