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Skolar Bold Up, and after doing some busi Up, and after doing some business at my office abroad to Lumbard Street, about the getting of a good s…
On Wednesday 12th of October we explored the role of design/ecodesign in social enterprises through a collaborative event between us (Ecodesign Centre), Llamau (homeless charity), 2 social enterprises (whose formation is being supported by Llamau) and a mix of designers, social entrepreneurs, managers, illustrators, a policy-maker, a carpenter and a musician amongst others. Some videos highlighting the challenges undertaken by some of the young social entrepreneurs at the event.
Finding the right information at the right moment can be a challenge for both your customers and your employees. Knowledge Spaces™ helps you accomplish both goals in order to achieve increased productivity, improve customer satisfaction scores, and reduce operational costs. With the average organization having so many implementations of knowledge management software, is there a way to reach knowledge management nirvana?
Knowledge management (KM) refers to a range of practices used by organizations to identify, create, represent, and distribute knowledge for reuse and learning across the organization, to improve performance, gain competitive advantage, and grow innovation.
CiteSeer x is an evolving scientific literature digital library and search engine that has focused primarily on the literature in computer and information science.
Herndon, VA – November 21, 2011 – Parature , a global leader in cloud-based customer engagement software , announced today that Evernote , the company that’s helping the world remember everything, has selected Parature for online customer support to service its worldwide customer base.Evernote supports more than 16 million customers worldwide for its suite of products that allow users to capture anything from their real and digital lives, and access them anytime. To effectively support its rapidly growing user base, Evernote needed to switch from a single dimension customer support software to a multi-dimension, scalable one that would give its agents better reporting tools, a more holistic view of their customers, and automatically support multiple languages, as Evernote quickly expands its overseas reach.
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Parature serves its customers by delivering the most innovative multi-channel customer service solution on the market. But most importantly, Parature serves its customers by delivering legendary online customer service and support.
In times like these, it’s more important than ever to hold on to your customers and deliver the best customer service.