background preloader


Facebook Twitter

Etiquette & Languages.


Proper etiquette for every occasion. Jodi R. R. Smith. Anna Post. All Your Etiquette Questions, Answered. Diane Gottsman. Workplace Etiquette. Q&A: Barbara Pachter on handling confrontation. How good are you at getting your point across in a disagreement — and then actually getting what you want?

Q&A: Barbara Pachter on handling confrontation

It’s easy to make ourselves heard when we’re having it out with somebody. But those of us who prefer to avoid simply raising the intensity of a conflict can sometimes be left grumbling after the fact about how we were treated. Barbara Pachter insists that we can avoid both angry showdowns and impotent meltdowns if we have the tools to understand our adversaries and make ourselves understood in turn. Pachter is a business etiquette and communications expert and author of “The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home, Online and In Life.” Your advice begins with figuring out what our typical conflict strategy is. Well, there are a few different ways. Then there are the avoiders. And then there’s the pretender. Do we tend to have different styles depending on the context? 15 Business Etiquette Rules Every Professional Needs To Know. Dining Etiquette Encyclopedia. Etiquette affects almost every aspect of dining.

Dining Etiquette Encyclopedia

Dining etiquette rules apply before you ever take your seat and continue after you excuse yourself from the table. This dining etiquette reference is divided into six (6) sections: Table Manners, Table Setting, Restaurant Etiquette, Business Dining Etiquette, Wine Etiquette and International Dining Etiquette. Under each section heading, you will find a link to take you to more detailed rules on each dining etiquette subject. Table Manners The Basics. Etiquette School of New York. Miss Manners How to Give a Handshake in Business. Uk.businessinsider. The Secret To Effective One-On-One Meetings With Direct Reports. Think You Own the Sidewalk? - Etiquette by New York Pedestrians Is Showing a Strain. On the sidewalks of New York there are jaywalkers, baby walkers, dog walkers, night walkers, cellphone talker-walkers, slow walkers, fast walkers, group walkers, drunken walkers, walkers with walkers and, of course, tourist walkers.

Think You Own the Sidewalk? - Etiquette by New York Pedestrians Is Showing a Strain

Unfortunately, all of these walkers are walking into one another. ''People no longer know how to walk on the sidewalk,'' said John Kalish, a television producer in Manhattan. ''There was a time that any real New Yorker had a built-in sonar in terms of walking down the sidewalk, even a crowded one, and never bumping into someone. Now -- forget it.'' In a crowded city that is forever rebuilding itself, sometimes it is impossible to be a graceful walker. First, walking rules are like driving rules. ''Stay to the right is the golden, No. 1 rule,'' said Chris Avila, 29, who has lived in the city for nine years.

Modern Etiquette: Grooming 9-5. Uk.businessinsider. Barbara Pachter is an internationally-renowned business etiquette and communications speaker, coach and author.


She has delivered more than 2100 seminars throughout the world including the first-ever seminar for businesswomen in Kuwait. Pachter is also adjunct faculty in the School of Business at Rutgers University. Pachter’s 10th book, The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success (McGraw Hill), was published in August, 2013. Pachter’s client list boasts many of today’s most notable organizations, including Bayer, Campbell Soup, Children’s Hospital of Philadelphia, Chrysler, Cisco Systems, Cleveland Clinic, Con Edison, Microsoft, Moody’s, Novartis, Pfizer, Princeton University and Wawa. Her other books include When The Little Things Count…And They Always Count and The Power of Positive Confrontation. Barbara Pachter's Blog: Pachter's Pointers. Rider Etiquette – Make the Right Play. Maybe you're new to Metro.

Rider Etiquette – Make the Right Play

Or maybe you've been riding a long time and never learned the rules. Either way, this handy video playbook demonstrates some of the basics. Avoid these public transit fouls and you'll help to make riding Metro a more pleasant experience for everyone. Boarding safely Personal foul! Office Etiquette for Hello and Goodbye. Most colleagues make an attempt at a friendly “hello” in the morning and “goodbye” at the close of business.

Office Etiquette for Hello and Goodbye

However, if the course of your daily professional activities brings you in and out of contact with co-workers on an ongoing basis, repeated hellos, goodbyes and even acknowledgements may come to feel stilted and awkward. Consider other friendly gestures that signify recognition to ensure that you’re in line with appropriate office etiquette. The Conversation: Cell Phone Etiquette Video. Cubicle Etiquette Matters! How to Avoid Making the Top Four Blunders. Cookies must be enabled. Etiquette on How to Clean Up Your Workplace. How to End a Conversation. 4 House Cleaning Etiquette Tips. Do your research before hiring an individual house cleaner, or granting a house cleaning service regular access to your home.

4 House Cleaning Etiquette Tips

Find out whether the cleaning service is appropriately licensed, insured and bonded. Ask questions, including if the company hires employees or uses independent workers, and if they are subjected to background checks. Ask if your home will be consistently cleaned by the same individual or crew. Find out whether the service provides supplies or if that is your responsibility. Check online reviews and contact references. RELATED: How much does it cost to hire a house cleaner? 6 Reasons Why You Should Think Before You Speak. We’ve all done it.

6 Reasons Why You Should Think Before You Speak

That moment when a series of words slithers from your mouth and the instant regret manifests through blushing and profuse apologies. If you could just think before you speak! It doesn’t have to be like this, and with a bit of practice, it’s actually quite easy to prevent. “Think twice before you speak, because your words and influence will plant the seed of either success or failure in the mind of another.” – Napolean Hill Are we speaking the same language? Making Introductions: The basics for introduction order. Business Etiquette: The Correct Way to Respond to a Verbal 'Thank You'  Two simple words, "no problem," in response to a "thank you," may be chipping away at your customers' goodwill.

Business Etiquette: The Correct Way to Respond to a Verbal 'Thank You' 

The service person who replies with this response almost certainly means to acknowledge the "thank you" and is essentially saying "you're welcome. " Still, many customers are offended. Some wonder why there would be a problem if the appreciated task is simply part of the employee's job? The phrase turns the focus back to the employee, implying the client's need could potentially be a hassle or inconvenience. "No problem", or worse, "no worries," can make customers feel as though their gesture of appreciation was taken as an apology for bothering the service person. 10 Weird Elevator Etiquette Rules. There's a unique power dynamic that only exists inside elevators.

10 Weird Elevator Etiquette Rules

The car is divided between the normal powerless riders and [cue dramatic music] the Button Master. If three or fewer people board an elevator, there is no need for a Button Master. Each passenger is expected to push his own button before gravitating toward his lonely corner. But if four or more people squeeze into the box, someone must wrest the proverbial Excalibur from the stone and accept their true, if temporary, calling as Master of the Buttons!

Know this first — you will receive no wage as Button Master. Making Introductions: The basics for introduction order. Career Tip: The professional handshake - Mark Swartz 4 100 Ways to a Powerful First Impression. Researchers from NYU found that our brains make eleven rapid-fire major decisions about another person within the first three to seven seconds of meeting him or her. And those first impressions are tough to change because, once formed, we typically do not search for evidence to change that initial conclusion. What we look for is validation of our initial opinion, not contrary evidence. Remember the saying: “You only get one opportunity to make a first impression.” There is only one way to get it: Join my list of achievement-oriented subscribers who place great importance in themselves, their career and their professional appearance. Subscribe to my monthly newsletter.

If you have any further questions, please feel free to reach out to us. You are welcome to link to the website of Executive Image Consulting, to this site or any of its content. Cell Phone Etiquette Rules. Smartphone Etiquette.