10 Books Every Entrepreneur Must Read From 2010 | Under30CEO. Linchpin: Are You Indispensable? – Seth Godin There used to be two teams in every workplace: management and labor. Now there’s a third team, the linchpins. These people invent, lead (regardless of title), connect others, make things happen, and create order out of chaos. They figure out what to do when there’s no rule book. They delight and challenge their customers and peers. They love their work, pour their best selves into it, and turn each day into a kind of art. Linchpins are the essential building blocks of great organizations. Delivering Happiness: A Path to Profits, Passion, and Purpose – Tony Hsieh * Pay brand-new employees $2,000 to quit * Make customer service the responsibility of the entire company-not just a department * Focus on company culture as the #1 priority * Apply research from the science of happiness to running a business * Help employees grow-both personally and professionally * Seek to change the world *Oh, and make money too . . .
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