Veille et e-réputation

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18 outils gratuits pour optimiser votre veille sur les réseaux sociaux. 18 outils gratuits pour optimiser votre veille sur les réseaux sociaux Votre veille sert vos objectifs de plusieurs manières: Identifier les sources / sites / médias consultés par vos clients potentielsIdentifier et contacter les prescripteurs & autres leader d’opinion sur votre marchéSurveiller la réputation de votre marqueIdentifier des signaux faibles qui vous permettent d’anticiper votre business Or comme une surveillance efficace est avant tout une question de méthode & d’outils, je vous livre ici 16 outils gratuits destinés à optimiser votre veille sur les réseaux sociaux. 1 – Google News.

Beautiful web-based timeline software. Beautiful web-based timeline software.

Outils payants

Visibilit? et Notori?t? Entreprises et Marques. Engage the Social Web - Social CRM Software. Social Media Monitoring by Dialogix – Australia's #1 Software Service. Social Media Monitoring - Deep Social Media Analytics - Infegy. Social Media Monitoring Solutions for the Enterprise.

Spiral16 Monitoring Software for Web and Social Media Monitoring. Media Monitoring, Online News Clipping, Media Intelligence, & Media Analysis - CustomScoop. Social Media Monitoring and Analysis with Alterian SM2 (Formerly Techrigy)

Do you know the process your customers take to buy and connect with you?

Social Media Monitoring and Analysis with Alterian SM2 (Formerly Techrigy)

Their journey is often filled with many steps, stops and starts. What you do to help them along the way makes all the difference in gaining a competitive foothold. Taking action to improve the experiences your customers have within that journey can convert them from shoppers to customers, and then to advocates. Too often customers don’t ask for what they want, and rarely do they behave in the way you expect them to; however, they are telling others directly in social media. Taking a walk in your customer’s shoes isn’t necessarily a walk in the park, but it can provide a rich and contextual view into exactly where the customer is in their journey. Your social media inbox. Social media monitoring and analytics. Social Media Monitoring and Engagement ? Radian6. ThinkUp: Social Media Insights Platform. Addictomatic: Inhale the Web.

Alerts - Monitor the Web for interesting new content. Summify - Summary of Your Social News Feeds! Social Media Monitoring Tools Made Easy.