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Communication

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Various communication tips, Crucial Conversation reminders, etc

Reflections on writing thank-you notes in the workplace. With gratitude and an understanding of DiSC® Have you ever been working really hard, feeling frustrated at a task and turned to a hand-written thank you note for support and encouragement?

Reflections on writing thank-you notes in the workplace

Do you keep an email folder with notes of appreciation? Do you wish you had these things? I’m a very unsentimental person who throws out birthday and holiday cards the day after receiving them, but I have an e-mail folder full of positive comments. I’ve used it to give me confidence and to help me write my LinkedIn profile. Image from MyEverythingDiSC.com You see from the image above that I’m selective with praise. I have to remind myself that a simple email matters. Appreciation by DiSC style Join me in thinking about what my colleagues might enjoy reading in a note or hearing from my lips.

Thanking D-style colleagues With D’s, I can be brief and focus on outcomes. Samples: Rafael, Great presentation. Kristeen Lynn, Your presence on our committee really made a difference in how much money we raised. Joe, Save. How to Respond to Insecure Co-workers. Effective Feedback. The Art of Tact and Diplomacy. Themuse. Bluntness Checklist: Are You Brutally Blunt or Helpfully Honest? - Kate Nasser. Bluntness Checklist: 7 Steps From Brutally Blunt to Helpfully Honest We all benefit when we communicate honestly and clearly.

Bluntness Checklist: Are You Brutally Blunt or Helpfully Honest? - Kate Nasser

It minimizes confusion and speeds success. Too Direct? Five Ways to Dial it Back – Aspire-CS. We all appreciate a leader who is honest and direct in the way they speak.

Too Direct? Five Ways to Dial it Back – Aspire-CS

Good leaders strive for clarity and truthfulness. However, do you know that you can cross the line into what I call being “overly direct”? An overly direct leader can be abrupt. They may not recognize when they have not provided the care and time needed to speak to others in such a way that there is a give and take in the conversation. They may appear to have an attitude of “its my way or the high-way”. The line is thin between being direct and crossing into being overly direct. If you’ve had feedback that indicates that others perceive your communication style as too direct, brusque, abrupt, rigid, or blunt, here are some ways to pause and reconsider your reactions when you are communicating with others: Slow down: Take some deep breaths, all the way down into your belly. 3 Practices To Become A Great Listener. Active Listening. How to be a great listener.

Amy Cuddy: Your body language shapes who you are. Amy Cuddy: Your body language shapes who you are. Active Listening - Communication Skills Training from MindTools.com. Listening is one of the most important skills you can have.

Active Listening - Communication Skills Training from MindTools.com

How well you listen has a major impact on your job effectiveness, and on the quality of your relationships with others. For instance: We listen to obtain information. We listen to understand. We listen for enjoyment. Given all the listening that we do, you would think we'd be good at it! Turn it around and it reveals that when you are receiving directions or being presented with information, you aren't hearing the whole message either. Clearly, listening is a skill that we can all benefit from improving. Why Most Leaders Need to Shut Up and Listen.

Crucial Conversations

Managing Your Emotions at Work - Career Development From MindTools.com. Top 10 Communication Skills for Workplace Success. The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in.

Top 10 Communication Skills for Workplace Success

Workers in the digital age must know how to effectively convey and receive messages in person as well as via phone, email and social media. Top 10 Communication Skills Here are the top 10 communication skills that will help you stand out in today's job market. 1. ListeningBeing a good listener is one of the best ways to be a good communicator. No one likes communicating with someone who only cares about putting in her two cents, and does not take the time to listen to the other person.

How to Respond to Insecure Co-workers. Why Leaders Who Listen Achieve Breakthroughs. As a leader, communicating can sometimes feel like Groundhog Day.

Why Leaders Who Listen Achieve Breakthroughs

No matter how hard you try to get your message across, it is all too easy to find the next day that you face the same blank stares, predictable objections, and questions that indicate that you failed to make it stick — that people just aren’t getting it. One reason leaders find themselves in this cycle is that their approach to communication is based on an outdated mental model. It’s a model best described as a “post office.”

They view themselves as the sender of a message and others as the receivers. If problems arise, leaders look for disruption somewhere along the route. The post office model focuses most leaders’ attention on the sending process, rather than the give-and-take of effective conversations. By contrast, true two-way conversations reflect a more open, balanced, and reciprocal sharing of perspectives. Psychological Safety Eats Culture (and Wellness) For Lunch.