Funny
The 10 funniest YouTube help desk videos
News By Heather Havenstein October 2, 2007 12:00 PM ET Computerworld - The conflict between help desk workers and end users is as old – or perhaps older – than green screens. IT help desks face constant frustration by having to regularly deal with issues like forgotten passwords and unplugged computers. On the other side, end users often perceive these exasperated help desk workers as unresponsive and dismissive of their problems.