background preloader


Facebook Twitter

Vd mdp dialpeer. Voice Translation Rules. Voice translation rules sound complicated but really they are not, all you are doing is exchanging one or more numbers for some other numbers.

Voice Translation Rules

You give it the numbers to look for, then tell it what to exchange the numbers it found with. Why: well to save typing, to save having to remember the numbers before you type the real number you want, lets say the that you have a phone provider that will give you cheap phone calls if you direct the number through their service, and they says put 02545 in front of all the numbers you type i.e. 0555 123555 would be 02545 0555 123555. But getting this information to all the company's employees and making sure they remember to type it in front of the numbers they want is going to be very difficult. Now let's say that the same phone company says 'if you put 01545 in front of certain area codes we will give you a better rate discount'.

Can you imagine telling all the company's employees now to remember another number, I would not want to try. Number Translation using Voice Translation Profiles. Introduction Voice Translation Profiles introduce a new scheme to translate numbers.

Number Translation using Voice Translation Profiles

The older translation rules are to be gradually phased out of the system. Network Synchronization for the Cisco 4000 Series Integrated Services Routers. How to Configure Network Synchronization Configuring Clock Recovery with a Primary Clock Source This section describes how to configure clock recovery with a primary or secondary clock source. configure terminal.

Network Synchronization for the Cisco 4000 Series Integrated Services Routers

Conft1e1nim. Common Problems in Extension Mobility. This document describes the common problems in Extension Mobility.

Common Problems in Extension Mobility

Resolution:- Check that the Cisco Tomcat service is running by choosing Cisco Unified Serviceability > Tools > Control Center—Network ServicesIf you have changed the ip address on service URL then click on "Update subscriptions" (Device > Device Settings > Phone Services >IP Phone Services Configuration).and resubscribe each phone to which the wrong service was subscribed. Resolution:- Cisco Emergency Responder Explained. Introduction This document provides help to understand the architecture of Cisco Emergency Responder (CER) Release 9.x and earlier and Cisco Unified Communications Manager (CUCM) as explained the CER documentation.

Cisco Emergency Responder Explained

This document does not provide instruction on how to configure CER, but it complements the release notes and documentation released with each CER build. Why use CER in a VoIP Environment CER is a product built and distributed to the United States and Canada to perform four main things: Cadx106 desktop admin user guide. T1 Troubleshooting. T1 Troubleshooting Updated:September 15, 2005 Contents Introduction Before You Begin.

T1 Troubleshooting

Informix ODBC Drivers. Informix Client Drivers IBM Informix Client SDK Install 4.10 TC7 for all 32 and 64 bit Windows Systems.

Informix ODBC Drivers

Unified Communications Applications. This document discusses Unity Connection Clustering, the Unity Connection voicemail system's redundancy option.

Unified Communications Applications

Before proceeding to this, please first read through the Cisco Unity Connection Cluster Configuration and Administration Guide. The Cisco Unity Connection (CUC) 7.0 failover feature--at the database layer--uses IDS' Enterprise Replication (ER). It utilizes a multimaster database replication topology for all databases except for the mailbox databases. Free Wallboard for UCCX - UC Guru. Wallboard noun : a screen or web page designed to be shown on a tv/display mounted in a call center.

Free Wallboard for UCCX - UC Guru

It provides real time stats that are easily view-able. The Background My company has never had a real wallboard – we’ve shown the built in UCCX real time statistics page on a projector in the past, but it’s always been a low rent affair. So, as part of a new new system install, I was asked to integrate with the site’s wallboard. It turns out that their wallboard was just a plasma TV displaying some queue and agent stats. A new free UCCX wallboard is born.

Cisco Help: Cisco CUBE (Cisco Unified Border Element) Debugging and Show Commands. Okay, for all you voice admins out there, here's the holy grail of CUBE commands you've been looking for.

Cisco Help: Cisco CUBE (Cisco Unified Border Element) Debugging and Show Commands

After the commands section I've given some examples of the output. You're welcome!!! Step exception ver5. Cisco Help: Cisco CUBE (Cisco Unified Border Element) Debugging and Show Commands. Top and Most useful Cisco Voice IOS Commands. Hello All, If you are working as a Voice Engineer or planning to learn Voice or may have an interview, the below list of commands are the ones which are most commonly used by Voice Engineers. These commands are posted here so that it can be helpful for everyone who are troubleshooting/learning the voice piece or may want to use this topic as a reference to their daily work. I might have missed some commands which you can post me in the comment so that i can add them as well. Show cdp – It will show CDP Timer and Holdtime Frequency Show cdp neighbors detail – It will show details of neighbor with an IP Address and IOS version Show cdp neighbors – It will show details of Device ID, Local Interface, Holdtime, Capability, Platform and Port ID Show cdp interface – It will show details of the interface if it is Up physically, Line protocol is up, Encapsulation and Holdtime.

Show cdp traffic – It will show details of the CDP counters (CDP packets sent and received) All the best! Voicemail for hunt groups. Let me give you an example , lets say that your piot number is 1111 and ( 3 DNs which you have 3333,4444,5555) 1-Create a new number, let's say 6666 (can be any number) and we'll call this the group mailbox #. Add this new number, 6666, to a spare button on 3333, 4444& 5555 (second line). 2-Change the mailbox from 1111 to 6666. 3-Then add 1111 as an Alternate Extension under 6666. Contact Center Express System Prompt Repository Details. Contact Center Express (CCX) stores administrator-supplied binary data such as audio prompts, XML documents and AEF script files in repositories. These repositories are administrator-facing representations of the data which is actually stored in the database. Storing these files into the database provides a convenient mechanism for backup and replication between cluster nodes. The data is also synchronized to the local file system of each cluster node for runtime use by the MIVR subsystem.

This is why you refresh repository files; to trigger a synchronization of that data to the local file system(s). There are actually two Prompt Repositories: User and System. [cisco-voip] How to remove CCX system prompt "Are you still there?" on themenu step (ciscozest) Cristobal Priego cristobalpriego at Tue Sep 8 17:53:12 EDT 2009. Upgrade from sip8331.9-3-3-5 to sip8831.10-3-1. Please rate helpful content (i.e. videos, documents, comments). Also, please select the correct answer(s) if any comment(s) answer your question otherwise the questions remains on the support forums as unanswered. Introduction. Cisco Prime License Manager User Guide, Release 10.5(2) Solved: Removing a static route - J-Net Community. IEEE 802.1X with ACL Assignments  [Support] You can download ACLs and redirect URLs from a RADIUS server to the switch during 802.1X authentication or MAC authentication bypass of the host.

You can also download ACLs during web authentication. If more than one host is authenticated and the host is in single-host, MDA, or multiple-authentication mode, the switch changes the source address of the ACL to the host IP address. You can apply the ACLs and redirect URLs to all devices that are connected to the 802.1X-enabled port. If no ACLs are downloaded during 802.1X authentication, the switch applies the static default ACL on the port to the host. On a voice VLAN port that is configured in multiple-authentication or MDA mode, the switch applies the ACL only to the phone as part of the authorization policies.

Phone Auto Registration on CUCM. So, phone auto registration on CUCM. The topic is easy and most likely well-known. Cisco Unified Contact Center Express Historical Reporting Administrator and Developer Guide, Release 9.0(2) - Frequently asked questions [Cisco Unified Contact Center Express] A handled call is one that is answered by an agent or one that is marked as handled by a workflow. An abandoned call is one that disconnects before an agent answers. Handled and abandoned calls can be divided into these categories: handled within service level, handled after service level, abandoned within service level, and abandoned after service level. System Administration Guide for Cisco Unity Connection Release 8.x - Messaging in Cisco Unity Connection 8.x [Cisco Unity Connection]

Messaging in Unity Connection 8.x After you have implemented a call management plan and have determined conversation versions and options, you are ready to focus on how Unity Connection collects, handles, and stores messages. This chapter outlines the types of messages that are available in Unity Connection, and discusses how Unity Connection handles the recording, delivery, and storage of messages. Tracing 911 Call via Call Reporting. IP Phone Security and CTL (Certificate Trust List) The purpose of this document is to act as a supplement to the official Communications Manager Security Guide by providing examples, explanation, and diagrams for Phone Security using Certificate Trust Lists.

Phone Security with CTL provides the following functions: Generate Phone Reports. Introduction. Number Translation using Voice Translation Profiles. Unity Connection Single Inbox Troubleshooting TechNote. Introduction This document describes how to troubleshoot Unified Messaging Services and Unified Messaging Accounts. Cisco Unified Communications Manager Administration Guide, Release 8.5(1) - Translation Pattern Configuration [Cisco Unified Communications Manager (CallManager)] Configure Partition and Calling Search Space. Introduction. Cisco Support Community. MGCP DChannel is out-of-service. PRI Showing Layer 1 DEACTIVATED. Hi All, I have an office where the D channel on one of the PRI's is down and when I run the show ISDN Status I get the following output: ISDN Serial0/1/0:23 interface dsl 2, interface ISDN Switchtype = primary-ni L2 Protocol = Q.921 0x0000 L3 Protocol(s) = CCM MANAGER 0x0003 Layer 1 Status: DEACTIVATED Layer 2 Status: TEI = 0, Ces = 1, SAPI = 0, State = TEI_ASSIGNED Layer 3 Status: 0 Active Layer 3 Call(s) Active dsl 2 CCBs = 0 The Free Channel Mask: 0x00000000 Number of L2 Discards = 4, L2 Session ID = 110 Total Allocated ISDN CCBs = 0 I have a ticket open with the carrier who keeps telling me they can loop up to the smart jack, and that the patterns they are running are all coming back clean but layer 1 is down.

Am I correct that this has to be a physical issue? No layer one connectivity means I am dead in the water until someone goes to the MPOE at the site and checks the circuit out, right? Voice Translation Rules. Voice Translation Rules. UCCX CAD Troubleshoot Tips. CUCM Security By Default and ITL Operation and Troubleshooting. How to retrieve certificates from Cisco IP phones. Blocking Calls Based on Calling Party ID. Collecting console logs from Cisco Unified 7900 Series IP Phone. CUCM Certificate Regeneration/Renewal Process.

Replacing CAPF Certificates. How to Verify the CSR and Certificate Mismatch for UC. Cisco IP Phone 8800 Series Administration Guide for Cisco Unified Communications Manager - Cisco IP Phone Security [Cisco IP Phone 8800 Series] Cisco Unified Communications Manager Security Guide, Release 9.1(1) - Certificate authority proxy function [Cisco Unified Communications Manager (CallManager)] IP Phone Security and CTL (Certificate Trust List) IP Telephony for 802.1X Design Guide. IP Telephony for 802.1X Design Guide. Troubleshooting External VoIP Calls on Cisco UCM. UCCX BK UE5BE47D 00 uccx historical reports ug appendix 0111. Aurus Blog - How to Cisco UCM, UCCX/UCCE and Telepresence. Cisco Unified Communications Manager Administration Guide, Release 7.1(2) - Autoregistration Configuration [Cisco Unified Communications Manager (CallManager)]

Steps to Troubleshoot Database Replication. Phone Auto Registration on CUCM. Voice mail for one user with two extensions. How to Troubleshoot "JTAPI" login error message on CAD or IPPA. Unified Communications Guerrilla: Using SQL to Validate CUCM Extension Mobility. Multiple Call/Call Waiting Settings on CUCM 8.x and later. CUCM 8.6 EXtension Mobility Logging. How to use Google Voice on Cisco Call Manager. ISDN PRI T1/E1Setup and Configuration - Cisco.

User Guide for the Cisco Unified Intelligence Center Reporting Application Release 9.0(1) - Data Sources [Cisco Unified Intelligence Center] Troubleshooting and Debugging VoIP Call Basics. Audit Logs on Cisco Unified Communications Manager (CUCM) - NetCraftsmen. Agent with the Extension Mobility Enabled Fails to Log in to Cisco Agent Desktop. CUCM Uploading CCMAdmin Web GUI Certificates. CUCM Certificate Regeneration/Renewal Process. CUIC Not Ready Reason Code Reporting Issue. Peter Revill CCIE Blog: SIP Call-flow troubleshooting. Cisco Preferred Architecture for Enterprise Collaboration 10.x, CVD - April 2015 - Collaboration Edge [Cisco Collaboration Systems Release] Basic SIP Call Flows & Troubleshooting Commands. Voice Translation Rules. Collecting CUCM Traces from CUCM 8.6.2 for a TAC SR. Troubleshooting Guide for Cisco Unity Connection Release 8.x - Troubleshooting the Phone System Integration in Cisco Unity Connection 8.x [Cisco Unity Connection]

Queue a Call to Multiple CSQs. Just another day at the office... Cisco UCS C220 Server Installation and Service Guide - RAID Controller Considerations [Cisco UCS C-Series Rack Servers] UCCX CAD Troubleshoot Tips. Configure Voice Gateway VG224 in SIP with CUCM. Configure Voice Gateway VG224 in SIP with CUCM. UCCX 9.0 during prompt menu dial extension any time.