UX Research
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From time to time, we hear about teams who are asked to deliver metrics that demonstrate the value of UX. Unfortunately, the basic metrics of the web like click-through-rates and subscriptions aren’t applicable to most software development. Oftentimes the request comes on the heels of a successful, but expensive, initial UX initiative when the team goes back to management for funding for future phases. Defining one “correct” formula to calculate ROI can be a bit tough since the components of ROI change with every company/project. For example, the metrics of success for an oil trading platform are measured in absolute dollars ($), while the metrics of success on a usability for electronic healthcare record project might be measured in terms of $ and lives.
Clear, Consistent, Capable, NICE» Blog Archive » Calculating ROI on UX & Usability Projects
The main goal of data visualization is its ability to visualize data, communicating information clearly and effectivelty.
Data Visualization and Infographics
by anthony on 10/24/11 at 9:51 pm Where does one start when they visit a website and want to find content that interests them? They could start from the beginning and browse through all the content until they find something they like. But that can take a lot of time if what they’re looking for isn’t on the home page.
How to Design Content Filters for Better User Browsing
Guidelines are considered to be the best resource that designers and developer can use to ensure that the applications and web sites they produce are usable.
Official Usability, UX & UI Guidelines From Companies
I prepared this for the LUXi intensive this weekend. Thought it might be useful here, too...
Persona Cheat Sheet - LUXr
Usability Testing is Not Opinion Gathering. If you show a draft of your project to some volunteers and and ask questions like, “Is my document well-organized?” and “What do you think of my table of contents?” you are likely to get at least some useful feedback.
Usability Testing: Top 8 Tips for Designing Usability Tests
Pagination Gallery: Examples And Good Practices
Structure and hierarchy reduce complexity and improve readability.
The Secret to Designing an Intuitive UX
Imagine that you’ve never seen an iPad , but I’ve just handed one to you and told you that you can read books on it. Before you turn on the iPad, before you use it, you have a model in your head of what reading a book on the iPad will be like. You have assumptions about what the book will look like on the screen, what things you will be able to do, and how you will do them—things like turning a page, or using a bookmark.Drop-Down Usability: When You Should (and Shouldn't) Use Them - Articles
Drop-down lists are great – when used correctly. If there’s anywhere between 7 and 15 options, a drop-down list is usually a really good fit. You can put a healthy amount of information in your form without cluttering the entire page, because the list’s options are hidden when you don’t need them. However, many sites are using drop-down lists with (more than 15) or (less than 7), resulting in a poor user experience.
Don’t Put Hints Inside Text Boxes in Web Forms
By Caroline Jarrett Published: March 21, 2010 This is my first Good Questions column for UXmatters .July 28, 2007 — Kids asked to physically gesture at math problems are nearly three times more likely than non-gesturers to remember what they've learned. In the journal Cognition, a University of Rochester scientist suggests it's possible to help children learn difficult concepts by providing gestures as an additional and potent avenue for taking in information. "We've known for a while that we use gestures to add information to a conversation even when we're not entirely clear how that information relates to what we're saying," says Susan Wagner Cook, lead author and postdoctoral fellow at the University.
Hand Gestures Dramatically Improve Learning
Why ‘Ok’ Buttons in Dialog Boxes Work Best on the Right
by anthony on 05/25/11 at 11:30 pmOut of the entire UX toolkit, personas are the tool that I find myself having to explain and justify the most. Everyone that I’ve introduced them to recently, as part of the overall UX process, seems to have a negative association with them that is usually based upon some Marketing driven personas that they’ve been exposed to previously and have seen little value in. So in this 2-part piece, here’s how I explain the how they are created and differences in how they are used. Creating UX Personas using research-based insights Done properly personas are created after conducting qualitative research with the target users of a product.
Explaining Personas used in UX Design – Part 2 « Melbourne, as in the city.
In Defense of Eye Candy
We’ve all seen arguments in the design community that dismiss the role of beauty in visual interfaces, insisting that good designers base their choices strictly on matters of branding or basic design principles. Lost in these discussions is an understanding of the powerful role aesthetics play in shaping how we come to know, feel, and respond. Consider how designers “skin” an information architect’s wireframes. Or how the term “eye candy” suggests that visual design is inessential. Our language constrains visual design to mere styling and separates aesthetics and usability, as if they are distinct considerations. Yet, if we shift the conversation away from graphical elements and instead focus on aesthetics, or “the science of how things are known via the senses,” we learn that this distinction between how something looks and how it works is somewhat artificial.Business Web application design is too often neglected. I see a lot of applications that don’t meet the needs of either businesses or users and thus contribute to a loss of profit and poor user experience.
Designing User Interfaces For Business Web Applications
Information Architects – The 100% Easy-2-Read Standard
Take away - Benchmark
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Expert Connect - Capgemini Worldwide
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