The Customer Experience Management (CEM) Company. On-Site Customer Engagement Suite - WebEngage. Get amazing customer insights with targeted surveys Profile your visitors, measure customer satisfaction and achieve your marketing goals With WebEngage surveys, we do something very simple - help you connect with your visitors by letting you ask short questions.
These questions can be targeted to a specific audience. For example, only to visitors who come via Google search, or to visitors who come from certain geographic locations, or to first time visitors , or to visitors who have spent at least 60 seconds on your site ... the list goes on. Using our rule builder, you can specify a combination of these rules for every WebEngage survey. Drive conversions and generate leads from visitors on your website, in real-time Have visitors on your site but no sales or leads? Olark live chat: Software that lifts customer support and sales! Customer Service Software. Customer Feedback and Follow-Up Software. Customer Communities For Social Support & Customer Feedback - Online Community Software and Customer Support Platform. FastCustomer Raises $750K So You Don’t Have To Wait On Hold.
Call hold deferral app FastCustomer is announcing that it has raised $750K worth of seed funding from 500 Startups, Bullet Time Ventures, Andrew Warner, Maneesh Arora, Fortify.vc, Carnet Williams, Tom Kulzer and Henry Parry-Okeden.
Attempting to finally alleviate long hold times for people who have better things to do than wait on hold (um, all of us), FastCustomer lets you register your phone number via an app and then allows you select from one of 2500 companies you’d like to call, offering to call you back when there’s a human available to talk to. The app is in the same space as Lucyphone and Fonolo but differentiates itself by streamlining the process into one click. Fast Customer CEO Aaron Dragushan tells me that since February the service has saved users over 500K minutes on hold and now has 50K users across both its iPhone and Android apps. FastCustomer will be using the new financing to expand its team, increase user acquisition and expand to other platforms. FastCustomer. Call-Back Software for the Call Center. Voice of the Customer. Show Lobby links: 1 level lobby with images Today’s customers demand service when and how it’s most convenient for them—by phone or in person, on the web, via self-service or even social media.
For organizations it makes it difficult to provide a consistent, effective and compelling customer experience across all communication channels. NICE Voice of the Customer solutions help organizations understand the customer perspective, act upon it, and drive customer-focus throughout the service organization. It ensures continuous improvement by collecting and analyzing the complete Voice of the Customer from all channels and touchpoints and infusing it into daily service operations and across the enterprise. Perka Mobile Loyalty.
Customer Service Software. Customer Identity Management. Customer service performance data and ratings. Call Center Software for SMBs. User Intelligence and Customer Communication. Find out if your prospects are ready to buy. Web-based CRM Software and Contact Management. Online Community Forum Software For Customer Feedback System. <a href=" title="Contact us" target="_blank">Questions?
Feedback? </a> powered by <a href=" title="Olark live chat software">Olark live chat software</a> Get Satisfaction customer community platform Everything you need to create a powerful and engaging community your customers will love. FREE TRIAL A whole new way to interact with your customers. Deliver an engaging customer experience Comprehensive customer community software. Embed community anywhere Built-in search engine optimization (SEO).
Configure and deploy with ease Simple implementation. Take action with powerful management tools Moderation tools. Build on customer knowledge and expertise Champion badge. Make customer insights and feedback actionable Community Health Analytics dashboards. Contact Get Satisfaction Call us at (877) 339-3997 s Ask a Question. CRM and Cloud Computing To Grow Your Business - Salesforce.com Europe.
Online Market Research. Optimizing Every Customer Experience. Online customer support and helpdesk solution with a spoonful of freshness. Solutions. Mobile, Enterprise, and Custom Application Development Platform & Solutions. Call Center Software for SMBs.
Customer Service Software. Customer Service Software and Support Ticket Help Desk Software by Desk.com. File Your Customer Complaints.