BEST USE CASES
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Social Media Case Studies SUPERLIST- 23 Extensive Lists of Organizations Using Social Media (UPDATED)Much has changed in the world of social media since we first published our Superlist of Social Media Case Studies in 2008. A plethora of new social media services have come and (some) gone. More and more organizations are using social media tools in unique and creative ways.
The Social Business (Social Enterprise) Moves Beyond The 18 Use Cases Of Social CRM As social media adoption continues to move from mainstream to pervasive ubiquity, enterprises will begin to benefit from these advancements in the consumerization of IT (CoIT) .
Jonathan Rick is a social media strategist in Arlington, VA. You can follow him on Twitter @jrick and read his blog at JonathanRick.com . In business, definitions are everywhere.
Posted on January 13, 2011 by Rob Petersen in Share 12 Many expect Social CRM to be a hot phrase in 2011.