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Social Media Case Studies SUPERLIST- 23 Extensive Lists of Organizations Using Social Media (UPDATED)

http://www.interactiveinsightsgroup.com/blog1/social-media-examples-superlist-17-lists-and-tons-of-examples/ A great way to get ideas for how your organization can use social media is to check out what others are doing. Here’s a comprehensive list of sites below (and one book) that will get you started. Described by WOMMA (the Word of Mouth Marketing Association) as: “a “how-to” resource intended to help you gain a better understanding of the different types of word of mouth marketing that exist, as well as how to put them to work for you.”

Research Summary: Introducing The 43 Use Cases For Social Business (Social Enterprise) « A Software Insider's Point of View

http://blog.softwareinsider.org/2011/08/28/research-summary-introducing-the-43-use-cases-for-social-business-social-enterprise/ The Social Business (Social Enterprise) Moves Beyond The 18 Use Cases Of Social CRM As social media adoption continues to move from mainstream to pervasive ubiquity, enterprises will begin to benefit from these advancements in the consumerization of IT (CoIT) .
http://mashable.com/2011/08/29/social-media-case-studies/ Jonathan Rick is a social media strategist in Arlington, VA. You can follow him on Twitter @jrick and read his blog at JonathanRick.com . In business, definitions are everywhere.

15 Case Studies to Get Your Client On Board With Social Media

http://barnraisersllc.com/2011/01/19-case-studies-show-social-media-builds-1-to-1-sales-relationships/

16 case studies that prove Social CRM

Many expect Social CRM to be a hot phrase in 2011. It should be because the three most influential factors a person uses to decide whether or not to do business with a company are: I’m a big believer in Social CRM but I think the phrase is still being defined.
Manufacturing / Produits

Retail

Tourisme

Transport

Service public

Telco / média

Banque / Assurance