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Question from a client: I am working with Subject Matter Experts to manage the development of an e-learning course. What can I do to help the SMEs understand what is required for a quality e-learning outcome? There are a couple of overarching things we need to achieve when working with SMEs: Help SMEs become discerning of what quality is. We can do this by exposing them to quality e-learning examples and critiquing these as a group (see checklist below).