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ABC de la Qualité - cours de qualité de méthodes de résolutions de problèmes et de brainstorming. La qualité se défini comme l'aptitude d’un produit ou d’un service à satisfaire les besoins d’un utilisateur [NF Z67-130].On s'intéresse ici plus spécifiquement à la gestion de la qualité qui est l'ensemble des techniques d'organisation qui concourent à l'obtention de la qualité dans le cadre du pilotage de la production de biens ou de services. Il existe de nombreux outils de gestion de la qualité : PDCA, Pareto, diagramme causes-effets, Six Sigma, 5 pourquoi, AMDEC, Poka Yoké, 5S, QQOQCCP, brainstorming, matrice de compatibilité … On met en œuvre des concepts définis dans la norme ISO 9000 : Responsabilité de la direction, Système Qualité, Revue de contrat, Maîtrise de la conception et des documents, traçabilité, maîtrise des processus, contrôles et essais, gestion des non-conformités, Actions correctives et actions préventives, coûts de non-qualité, Audit interne et Audit de certification.

Vous trouverez ici des cours et formations autour de la qualité. 1. 2. 3. 4. 1. 2. 3. 4. 5. 6. How to give a persuasive presentations: A Q&A with Nancy Duarte. Stepping onto the TED or TEDx stage — or speaking in front of any group of people, for that matter — is truly nerve-wracking. Will you remember everything you wanted to say, or get so discombobulated that you skip over major points? Will the audience be receptive to your ideas, or will you notice a guy in row three nodding off to sleep?

Presentation expert Nancy Duarte, who gave the TED Talk “The secret structure of great talks,” has built her career helping people express their ideas in presentations. The author of Slide:ology and Resonate, Duarte has just released a new book through the Harvard Business Review: The HBR Guide to Persuasive Presentations. The TED Blog talked with Duarte in her California office about what makes a killer presentation, as well as about how giving her own TED Talk shaped her thoughts on presenting. What would you say are the three keys to giving a great presentation? The number one thing, I think, is to be audience-centric.

I learned so much. Facilitation graphique. What motivates us at work? More than money. “When we think about how people work, the naïve intuition we have is that people are like rats in a maze,” says behavioral economist Dan Ariely (TED Talk: What makes us feel good about our work?) “We really have this incredibly simplistic view of why people work and what the labor market looks like.” Instead, when you look carefully at the way people work, he says, you find out there’s a lot more at play — and at stake — than money. Ariely provides evidence that we are also driven by the meaningfulness of our work, by others’ acknowledgement — and by the amount of effort we’ve put in: the harder the task is, the prouder we are. “When we think about labor, we usually think about motivation and payment as the same thing, but the reality is that we should probably add all kinds of things to it: meaning, creation, challenges, ownership, identity, pride, etc.,” Ariely says.

GIMP 2.8 comment faire un détourage difficile. [ GIMP ] Tuto n° 10 : Découpage d'image , et présentation de l'outil Chemin. A TED speaker coach shares 11 tips for right before you go on stage. Gina Barnett advises a speaker before the annual TED Conference. Below, her best last-minute public speaking tips. Photo: Ryan Lash/TED The weekend before a TED conference, each speaker rehearses their talk in the TED theater. It’s a chance for the speakers to get to know the space, for our curators to give last-minute suggestions on talk content, and for our speaker coaches to give advice to help each speaker feel their absolute best the day of their talk. During this time, we overheard speaker coaches Gina Barnett, Michael Weitz and Abigail Tenenbaum give some helpful tips that we’d never heard before.

We asked Gina Barnett, longtime TED speaker coach and author of the book Play the Part: Master Body Signals to Connect and Communicate for Business Success to share some specifics. May her advise help the speakers of TED2016 — and you. Start drinking water 15 minutes before you start talking. 10 tips for better slide decks. When your slides rock, your whole presentation pops to life. At TED2014, David Epstein created a clean, informative slide deck to support his talk on the changing bodies of athletes. Photo: James Duncan Davidson/TED Aaron Weyenberg is the master of slide decks. Our UX Lead creates Keynote presentations that are both slick and charming—the kind that pull you in and keep you captivated, but in an understated way that helps you focus on what’s actually being said. He does this for his own presentations and for lots of other folks in the office.

We asked Aaron to bottle his Keynote mojo so that others could benefit from it. Aaron used this image of a New Zealand disaster to kick off a slide deck from TED’s tech team — all about how they prepares for worst-case scenarios. The big picture… Think about your slides last. And now some tactical tips… Go easy on the effects and transitions. Lastly, I’d love to leave you with a couple book recommendations. Happy slide-making. TED.

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