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Leadership & Communications

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Want to sound like a leader? Start by saying your name right. 3 Ways to Make Feedback Part of Your Company's Success. It's 2 p.m. on a Tuesday.

3 Ways to Make Feedback Part of Your Company's Success

You're halfway through a meeting when you realize you've been spacing out, and are completely lost. You desperately need clarification, but can't bring yourself to pause the conversation and admit you didn't understand. The meeting ends, and everyone, including you, has their assignments. You now have three days to get it (whatever "it" is) done. This kind of scenario happens every day in organizations around the globe. Wanting to look good is more than a simple human desire. The culture at these companies is one of pressure to look good at the expense of personal growth, and the entire organization suffers as a result. An Alternative To overcome this negative culture, organizations must first acknowledge the fact that we're all human, with a complete package of both strengths and weaknesses. Radical? In these organizations, development isn't just something done for poor performers or high potentials.

The Benefit The Challenge Begin the Change. 12 Easy Phrases to Massively Improve Your Leadership. 5 Ways That Leadership Is Like Acting.

Leadership videos

Four Ways To Be A Better Listener Today. 13 Questions Mindful Leaders Ask Daily. 10 Habits of Remarkably Polite People. Occasionally, we meet a person who stands out in the best possible way.

10 Habits of Remarkably Polite People

He might be remarkably charismatic. She might think remarkable thoughts. And remarkably giving people--they are impossible to ignore. If you develop those traits, you won't just be likable; those traits will make people want to work with you and do business with you. That's also why we love being around genuinely polite people. And we love doing business with them. Here's how remarkably polite people do it: 1. You're at a party. And he stands there, waiting for you to come to him in some weird power move. Remarkably polite people, no matter how great their perceived status, step forward, smile, tilt their head slightly downward (a sign of respect in every culture), and act as if they are the one honored by the introduction, not you.

(When I met Mark Cuban, that is exactly what he did. In short, polite people never big-time you; instead, they always make you feel big time. 2. How to Be a Better Listener. When you mention the qualities you look for in great salespeople, it’s nearly a given that the gift of gab is near the top of the list.

How to Be a Better Listener

Everyone loves a salesperson who can carry a conversation. But in speaking with Brenda Bence, author of Would You Want to Work for You? , I was reminded the ability to listen may be more important. Bence shared an interesting statistic, which is that English speakers can say 125 to 150 words in a given minute and listen to 400 to 550 words in the same amount of time. The old adage goes that he who speaks first loses. I. Learn the benefits of listening.

Leading the team

3 Ways to Kill Your Leadership Cred. Credibility is everything when you're leading a startup team--how else are you going to get employees to put in crazy hours at a venture that might not even succeed?

3 Ways to Kill Your Leadership Cred

Knowing what you're doing and being well-versed in your area of expertise will get you off to a good start in building respect from your team. But you also need to avoid these common mistakes that will kill your credibility--fast: 1. Act like you know everything. In my former working life as an IT manager, I remember compensating for my lack of knowledge in certain areas--usually, I'd use pride or even coercion as the stop-gap. Executives Aren't Necessarily Leaders (No Matter What They Tell You) Last week, AOL CEO Tim Armstrong was forced to issue an apology for singling out two employees as specific examples while explaining changes in the company's health care policy (he also reversed the change in the policy).

Executives Aren't Necessarily Leaders (No Matter What They Tell You)

This wasn't the first time Armstrong has had to plead mea culpa. In mid-2013, he was caught on tape publicly firing an employee for videotaping a meeting, and subsequently apologized. It's notable that all of this--the dumb firing over a petty matter and the cavalier use of distressing personal circumstances to justify a policy change--garnered a ton of publicity at a time when AOL has a ton of real, pressing issues to deal with (including the disposal of the Patch subsidiary, a particular bee in Armstrong's bonnet). What's going on here? Well, a lot of things, obviously, but at one level it's a particularly acute example of something that does all of us a giant disservice.

Team skills

Innovating at Scale: Building Trust. Developing as a Leader. Every Leader Needs a Challenger in Chief - Noreena Hertz. By Noreena Hertz | 9:00 AM September 11, 2013 We are drawn to those who echo what it is we already believe.

Every Leader Needs a Challenger in Chief - Noreena Hertz

We get a dopamine rush when we are presented with confirming data similar to what we get when we eat chocolate or fall in love. On Facebook we defriend those with different political views to our own. On Twitter we follow people just like us. Yet a vast body of research now points to the import of contemplating diverse, dissenting views. Dissent, it turns out, has a significant value.

When group members are actively encouraged to openly express divergent opinions they not only share more information, they consider it more systematically and in a more balanced and less biased way. Yet how many leaders actively seek out and encourage views alien and at odds to their own? All too few. President Lyndon Johnson notoriously discouraged dissent, with many historians now believing that this played a significant role in the decision to escalate U.S. military operations in Vietnam.

It Took Me 20 Years to Fail Fast.

Communication

How to Lead When You're Not in Charge - Gary Hamel and Polly LaBarre. By Gary Hamel and Polly LaBarre | 2:00 PM May 24, 2013 For all of the books (thousands) written on leadership, individuals (millions) who have participated in leadership seminars and dollars (billions) invested in leadership development, too many leadership experts still fail to distinguish between the practice of leadership and the exercise of bureaucratic power.

How to Lead When You're Not in Charge - Gary Hamel and Polly LaBarre

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