⊿ Point. {R} Glossary. ◢ Keyword: S. ◥ University. {q} PhD. {tr} Training. ⚫ UK. ⚫ England. ↂ EndNote. {q} NS: BPM. ✊ Harvey (2009) Quality management system. Sum of product fitness processes in a business Other QMS, e.g. Natural Step, focus on sustainability issues and assume that other quality problems will be reduced as result of the systematic thinking, transparency, documentation and diagnostic discipline. The term "Quality Management System" and the initialism "QMS" were invented in 1991 by Ken Croucher, a British management consultant working on designing and implementing a generic model of a QMS within the IT industry. Quality objectivesQuality manualOrganizational structure and responsibilitiesData managementProcesses – including purchasingProduct quality leading to customer satisfactionContinuous improvement including corrective and preventive actionQuality instrumentDocument controlEmployee training and engagementSupplier quality management Concept of quality – historical background [edit] The concept of a quality as we think of it now first emerged from the Industrial Revolution.
All overseen by management and quality audits. System. A schematic representation of a closed system and its boundary A system is a set of interacting or interdependent components forming an integrated whole.[1] Every system is delineated by its spatial and temporal boundaries, surrounded and influenced by its environment, described by its structure and purpose and expressed in its functioning. Fields that study the general properties of systems include systems science, systems theory, systems modeling, systems engineering, cybernetics, dynamical systems, thermodynamics, complex systems, system analysis and design and systems architecture.
They investigate the abstract properties of systems' matter and organization, looking for concepts and principles that are independent of domain, substance, type, or temporal scale. [citation needed] Some systems share common characteristics, including:[citation needed] The term system may also refer to a set of rules that governs structure and/or behavior. Etymology[edit] History[edit] In the 1980s John H. 1.