⊿ Point. {R} Glossary. ◢ Keyword: P. ◥ University. {q} PhD. {tr} Training. ⚫ UK. ↂ EndNote. ✊ Harvey (2009) Zero Defects. Business program aiming to ensure no defects in quality Zero Defects (or ZD) was a management-led program to eliminate defects in industrial production that enjoyed brief popularity in American industry from 1964[1] to the early 1970s. Quality expert Philip Crosby later incorporated it into his "Absolutes of Quality Management" and it enjoyed a renaissance in the American automobile industry—as a performance goal more than as a program—in the 1990s. Although applicable to any type of enterprise, it has been primarily adopted within supply chains wherever large volumes of components are being purchased (common items such as nuts and bolts are good examples). "[...] Zero Defects seeks to directly reverse the attitude that the number of mistakes a worker makes doesn't matter since inspectors will catch them before they reach the customer.[2]: 4 This stands in contrast to activities that affect the worker directly, such as receiving a paycheck in the correct amount.
[edit] 1. 2. 3. 4. Perfection. State of completeness, flawlessness, or supreme excellence Perfection is a state, variously, of completeness, flawlessness, or supreme excellence. The term is used to designate a range of diverse, if often kindred, concepts. These have historically been addressed in a number of discrete disciplines, notably mathematics, physics, chemistry, ethics, aesthetics, ontology, and theology.[1] Term and concept Many modern languages have adopted their terms for the concept of "perfection" from the Latin: the French "parfait" and "perfection"; the Italian "perfetto" and "perfezione"; the Spanish "perfecto" and "perfección"; the English "perfect" and "perfection"; the Russian "совершенный" (sovyershenniy) and "совершенcтво" (sovyershenstvo); the Croatian and Serbian "savršen" and "savršenstvo"; the Czech "dokonalost"; the Slovak "dokonaly" and "dokonalost"; the Polish "doskonały" and "doskonałość".[2] The genealogy of the concept of "perfection" reaches back beyond Latin, to Greek.
Paradoxes Ethics St.