TRS by MEINBERG. VHF Transceivers by ICOM. UHF (TETRA) by MOTOROLA. AFTN/ AMHS - COMSOFT. VCCS by INDRA. VPRS by INDRA. Baggage Reconcilliation - 2004. NAS Clients. BagManager - 2013. Reduce the number of mishandled bags SITA’s annual Baggage Report shows there has been a substantial reduction in the number of mishandled bags over the past six years, a testament to the industry’s investment in automated baggage handling.
Despite this, an average of one in a 100 bags is mishandled a day, typically during the flight transfer process. Given the cost of around $100 for each mishandled bag, this continues to represent a significant expense for the industry. SITA’s BagManager is an application that provides comprehensive baggage management, delivering real-time information on baggage status, helping resolve baggage issues quickly and efficiently. It reduces the number of mishandled bags by 10-20% and speeds up the resolution process. Overview SITA's BagManager is a comprehensive real-time baggage management application, suitable for airports, airlines and handling agents.
At airport check-in, the departure control system issues a bar-coded tag for each passenger’s bag. PassengerHandler - 2013. Ground handlers, and airline staff acting as ground handlers for other airlines, often find they have to use a number of different departure control systems.
In turn, that means time-consuming and complex training is needed, as well as careful rostering based on staff proficiency for each different departure control system. SITA PassengerHandler removes those complexities. It enables the ground handler to access multiple departure control systems over one simple, user-friendly, graphical user interface. PassengerHandler’s graphical user interface shows all information in the same format across the different host systems. This reduces, or even eliminates complexity, and results in increased efficiency and bottom line improvements.
SITA’s PassengerHandler is a common language facility product. Behind SITA PassengerHandler sits a dedicated engineering team, ensuring the ongoing development and maintenance of the scripts, as well as proper customer deployment and training. Reduced staff costs. Self Service Kiosk - 2013. Date: 9 December 2013 Location: Mishref, Kuwait Kuwait International Airport’s seven million annual passengers will enjoy new self-service check-in kiosks in a deal with air transport IT specialist, SITA.
The new kiosks, which are in the final stages of testing, are part of an eight-year contract renewal for SITA’s AirportConnect Open passenger processing platform. Fawaz El Farah, President of the Directorate General of Civil Aviation, Kuwait, which sponsored the agreement with SITA, said: “Kuwait International Airport is growing at a rate of 5% annually. SITA’s self-service technology provides an efficient way to help manage these extra passengers, while enhancing their experience in the airport.” Mohammed Hariri, Chairman of the Airline Operating Committee, Kuwait International Airport, said: “SITA’s passenger processing platform gives us more flexibility and enhances our operational efficiency as passenger numbers continue to rise.
PassengerBagdrop - 2013. PassengerBagdrop makes bag drop fast, and makes common bag drop possible.
PassengerBagdrop is a software application which allows ground handling staff at Common Use Terminal Equipment (CUTE) locations to quickly check bags for passengers using self-service check-in. It provides an identical user interface for multiple airline Departure Control System (DCS) hosts to make common bag drop possible. Overview Business context Self-service check-in is growing and providing real value, but that value will be fully unlocked only when it is matched with an efficient, common bag drop solution.