Brandchats. Vigila tu marca. On-Demand Software for Public Relations and Government Relations. Public Relations Software and Services - Cision. Social Media Monitoring and Engagement ? Radian6. Social Media Monitoring. Do you know the process your customers take to buy and connect with you?
Their journey is often filled with many steps, stops and starts. What you do to help them along the way makes all the difference in gaining a competitive foothold. Taking action to improve the experiences your customers have within that journey can convert them from shoppers to customers, and then to advocates.