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Libguide examples. Library Signage. Viewcontent. Student Outreach. University Library Websites. Academic Liaison. Ebooks. Customer Feedback. Open Access. Library Promotion. Infographics. Library Inductions. Zoning. Student Support. Gamification.

Stacked. CSE. User Experience. Free Software From Springshare. Infographic.jpg (JPEG Image, 2473 × 1374 pixels) - Scaled (41%) Love letters to libraries: Chris Riddell. 24hour opening. At the end of January / start of February 2015, we put up a noticeboard downstairs in Hugh Owen Library asking for feedback on the Hugh Owen Library being open for 24-hour periods during term-times.

24hour opening

We were delighted to receive 255 responses and suggestions. While we received lot of positive feedback on the library opening hours specifically, we also received very helpful feedback covering a range of IS services and facilities. Thank you to all of you who took the time to respond and share your thoughts. We always welcome feedback as a way of shaping the service we provide for all of our users but also appreciate receiving positive feedback. "I just would like to say thanks to all the librarians and the Hugh Owen staff. 24-7-survey07.pdf. Developing Hybrid Models for Library Customer Service Standards. Author: Cherry-Ann Smart Special Collections Librarian University of the West Indies, Mona Campus, Kingston 7, Jamaica, W.I.

Developing Hybrid Models for Library Customer Service Standards

Phone: 1-876-970-6597 Fax: 1-876-927-1926 cherryann.smart02@uwimona.edu.jm Abstract Purpose – This paper explores issues surrounding customer service in libraries. It encourages the development of hybrid models for customer service standards based on institutional and local culture, technology, and the involvement of staff and stakeholders. Design/methodology/approach – Posits that technology in library operations emphasizes the human element which is important for service delivery and good customer relations.

Findings – The paper supports libraries’ development of their own hybrid models to improve the customer service encounter. Practical implications – The paper provides a practical guide for libraries interested in developing hybrid customer service standards. Keywords: Customer service, hybrid models, customer service barriers, academic library, Jamaica. I. 115792.pdf. The Threshold Concept. Threshold Concepts in Practice (2016) Edited by Ray Land, Jan H.

The Threshold Concept

F. Meyer and Michael T Flanagan. Threshold Concepts and Information Literacy - Home. Play a Game, Make a Game: Getting Creative with Professional Development for Library Instruction. Maura A.

Play a Game, Make a Game: Getting Creative with Professional Development for Library Instruction

Smale, Associate Professor Chief Librarian, Ursula C. Schwerin Library New York City College of Technology, CUNY msmale [at] citytech [dot] cuny [dot] edu @mauraweb [Peer-Reviewed Article] Newcastle University Library - Pop-up Library. A Library Futures Unconference. In Idaho. 2015: A Space Odyssey. Academic Libraries are amidst a sea of change and challenges.

2015: A Space Odyssey

Open Access, new publishing models, self-publishing models, research data management, local systems moving to the cloud, big data, competition from Google, mobile apps, therapy dogs , linked data, restructures; a mix of opportunities and ideas through which the Library is striving to support students, staff, research and the community as best we possibly can using the resources available. But for all we might think we’ve found the Next Big Thing, there is one thing which still rides high in every survey, consultancy or conversation in the queue for coffee: Space. Makerbook - The best free resources for creatives. Template Stash is a Hand-Picked Collection of the Best Free Website Templates. Template Stash is a library full of the best free templates for Wordpress, Shopify, Material Design, Tumblr and so much more.

Template Stash is a Hand-Picked Collection of the Best Free Website Templates

If you're ever looked into creating a new blog, e-commerce site or landing page you know it can be really challenging to find the right theme or template for you when there's often thousands of different options to choose from. Luckily Template Stash collects the best ones together in one place, so you don't have to spend hours upon hours sifting through different sites and collections. The themes and templates are chosen for the site based on solid criteria, including form, function and responsive design, ease of customisation and visual appeal.

So you know that whatever you find on Template Stash is bound to be of a high standard. You can search for templates and themes based on categories, keywords, providers and frameworks and then scroll through the top picks to see a handy description and links to view more details. [Via The Next Web] Scottish Government Library. What is 10 Things?

Scottish Government Library

10 Things is an online self-directed course developed by the Scottish Government Library. The aim is for you to spend a little time each week developing your social media and information searching skills. Each week we’ll post details about one or more of the tools from our 10 Things course and encourage you to try them out and reflect on them. Our aim is to present a realistic challenge that you can fit it into your schedule. 10 Things is based on the original 23 Things course which ran at the Public Library of Charlotte & Mecklenburg County in the USA in 2006. When does it start? How can I join? When the course starts you’ll receive an email welcoming you to the course and the first ‘thing’.