Verbal De-escalation Training—Calm Agitated Individuals in Your Care. CPI’s training programs focus on de-escalation techniques as a method of prevention.
Communication is a key factor in the ability to de-escalate any situation. The following article was written specifically for law enforcement professionals, but professionals in any field can better prevent crises and benefit from verbal de-escalation training in their workplace by using the five keys to empathic listening, as well as the five ways to remain in control of any situation. Communication is the Key to Crisis De-Escalation by Jerilyn Dufresne. Profile of the Sociopath.
Profile of the Sociopath This website summarizes some of the common features of descriptions of the behavior of sociopaths.
Glibness and Superficial Charm Manipulative and Conning They never recognize the rights of others and see their self-serving behaviors as permissible. Pyschology Tests & Surveys.