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IBM to build private cloud for Evalueserve for virtual desktop infrastructure. Enterprise IT vendor IBM India will build private cloud for knowledge process outsourcing (KPO) firm Evalueserve to support its virtual desktop infrastructure for its 2,000 employees.

IBM to build private cloud for Evalueserve for virtual desktop infrastructure

The private cloud deployed on IBM Systems will increase productivity significantly, said IBM. Evalueserve employees need access to client applications and data to provide consulting, research and analytics services through a network of knowledge centers in Chile, China, India, and Romania. IT infrastructure, specifically its server and storage resources, did not support the KPO for operating at maximum capacity. IBM developed a private cloud solution using IBM Systems, Storage and the IBM Virtual Desktop for Smart Business solution. The upgraded IT platform is capable of supporting a private cloud and a virtual desktop infrastructure for nearly 2,000 users. Evalueserve has reported an overall reduction in management effort needed for creation of VDI. Editor@infotechlead.com Article Tags Related Posts. Global Knowledge Process Outsourcing Market 2014-2018. DUBLIN, April 28, 2014 /PRNewswire/ -- Research and Markets ( has announced the addition of the "Global Knowledge Process Outsourcing Market 2014-2018" report to their offering.

Global Knowledge Process Outsourcing Market 2014-2018

Waves come and go in India’s infotech roller-coaster. Pessimism comes naturally some Indian IT-watchers.

Waves come and go in India’s infotech roller-coaster

In the mid-1990s, there were those who felt India was basically a repair shop for the Y2K bug that was feared to hit computers in the year 2000- but did not. Then came the Internet and a dizzy boom. However, before long the Internet "dotcom" bubble burst over 2000 and 2001, and along with it the telecom industry betting on the arrival of broadband had a meltdown. BPO Services: Market Opportunity Forecasts to 2018. Naperville, IL -- (SBWIRE) -- 04/18/2014 -- Reportstack, provider of premium market research reports announces the addition of BPO Services: Market Opportunity Forecasts to 2018 market report to its offering Summary Kable's Market Opportunity Forecast outlines the primary findings from our ongoing research into the dynamics in the BPO service market.

BPO Services: Market Opportunity Forecasts to 2018

Key Findings This product provides revenue opportunity forecasts in the BPO Services market from 2014 to 2018, spanning six service lines, 37 geographical markets, six regions,14 verticals, and two size bands. Synopsis The extended scope of this product includes: Research and Markets: Global Knowledge Process Outsourcing Market 2014-2018: Legal and Compliance Clauses Set By Different Governments One of the Major Challenges. Research and Markets ( has announced the addition of the "Global Knowledge Process Outsourcing Market 2014-2018" report to their offering.

Research and Markets: Global Knowledge Process Outsourcing Market 2014-2018: Legal and Compliance Clauses Set By Different Governments One of the Major Challenges

The analysts forecast the Global Knowledge Process Outsourcing (KPO) market to grow at a CAGR of 23.12 percent over the period 2013-2018 One of the key factors contributing to this market growth is the massive availability of data that needs to be analyzed and processed. The Global Knowledge Process Outsourcing market is also witnessing the transformation of the KPO industry into a consultative model. However, legal and compliance clauses set by different governments are one of the major challenges confronting this market.

Key vendors dominating this space include Evalueserve, Genpact Ltd., MphasiS, RR Donnelley & Sons Co. and Wipro Ltd. Other vendors mentioned in the report are Aranca, CopalAmba, IP Pro Inc., marketRx Inc. KPO Knowledge Process Outsourcing Market to Grow at a 23.12% CAGR by 2018 Forecasts a New Research Report at ReportsnReports.com. Dallas, Texas (PRWEB) March 09, 2014 One of the key factors contributing to this Knowledge Process Outsourcing (KPO) market growth is the massive availability of data that needs to be analyzed and processed.

KPO Knowledge Process Outsourcing Market to Grow at a 23.12% CAGR by 2018 Forecasts a New Research Report at ReportsnReports.com

The Global Knowledge Process Outsourcing market is also witnessing the transformation of the KPO industry into a consultative model. Special Bench Ruling On BPO vs. KPO. Large potential for BPO sector remains in PHL. Details Category: Companies 13 Mar 2014.

Large potential for BPO sector remains in PHL

BlackBerry teams up with Indian based company ValueLabs for R-amp;D. BlackBerry teams up with Indian based company ValueLabs for R-amp;D. 5 Idiotic Misconceptions About Calling Customer Service. Getty If a poll was conducted in this country to identify the most hated segment of the American population, customer service representatives would share top-five space with the likes of telemarketers, pedophiles and YouTube commenters. Just the mere mention of customer service is enough to send most people into a frothy rage. And that's kind of understandable. When a customer feels wronged by a business or corporation, the lowly customer service rep is who gets tasked with fixing the problem.

He or she becomes the de facto voice of the entire corporation at that point, and it's a thankless position to be in. . #5. BPO sector projects $15.5-B revenues. The country’s business process outsourcing (BPO) sector was expected to generate $15.5 billion in revenues in 2013 or 16 percent higher than 2012 and employed 900,000 for 16 percent growth over 2012, initial estimates gathered by he Information Technology and Business Process Association (IBPAP) showed.

BPO sector projects $15.5-B revenues

IBPAP President and CEO Jose Mari Mercado said the association has committed to ensure that the Philippines continues to strengthen its global leadership position in the IT-BPM space in light of the recent study by investment firm Tholons which ranked the Philippines as the world’s second outsourcing destinations among top 100 cities surveyed. Desktop virtualization gives significant benefits for Evalueserve. A fast growing KPO, Evalueserve provides services to companies in the financial services, life sciences and healthcare, and manufacturing and services sectors.

Desktop virtualization gives significant benefits for Evalueserve

The firm was grappling with increasing age of existing PCs, which was also increasing the failure rate. Older PCs were resulting in higher power consumption and maintenance rates at the company. Being a KPO, Evalueserve had dynamic staffing and seating arrangements, which was leading to multiple rounds of shifting of PCs every day. To resolve these challenges, the firm had two options: first option was to go the traditional way, i.e. buy new physical desktops, and the second option was to go for desktop virtualization. IT, related sectors get bonanza under new policy in K'taka. More fun (and cheaper) to outsource in the Philippines, says Savills affiliate. InterAksyon.comThe online news portal of TV5 MANILA - It's more fun to outsource business operations in the Philippines, according to the local affiliate of London-listed real estate services firm Savills.

More fun (and cheaper) to outsource in the Philippines, says Savills affiliate

In a briefing today, KMC MAG Group managing director Michael McCullough said Metro Manila is the "cheapest" place to set up a company anywhere in the world. McCullough said setting up a company in the Philippines would cost $45,464 a year, including $12,500 for a software developer, $10,800 for a graphic designer and $9,984 for office space. Anchorage issue with safe-harbour rules. The finance ministry had announced safe-harbour rules to bring down transfer pricing disputes with multinational companies (MNCs) but bigger firms might not opt for these. The reason is that tax liability under these rules is higher than those under an advance pricing agreement (APA) or simply normal assessment appeal process, experts said.

Anchorage issue with safe-harbour rules. Drifting in choppy waters. Transfer pricing (TP) litigation and uncertainty are at a high in India, given the depth and breadth of adjustments carried out over the past several years of TP audits. In this backdrop, the Government had promised a set of safe harbour rules, which would enable TP authorities to accept the transfer pricing declared by the taxpayer without litigation. A committee headed by former Tax Board Chairman N. Rangachary was set up to suggest a framework for safe harbour rules in five sectors, including information technology and IT-enabled services, contract R&D in IT and pharma, financial transactions related to outbound loans and corporate guarantees, and the OEM (original equipment manufacture) business for auto parts. Following deliberations by the committee and a long wait, the draft transfer pricing Safe Harbour Rules were released by the Central Board of Direct Taxes on August 14.

A way to avoid tax disputes over transfer pricing. A business should declare a minimum profit of 20-30 per cent to avoid dispute. This seems like a high threshold. Drifting in choppy waters. Krakow, Warsaw & Wroclaw ranked as top offshoring destinations. Safe Harbour Draft Rules: The Cons! Published on Fri, Aug 16,2013 | 14:09, Updated at Fri, Aug 16 at 14:13Source : Moneycontrol.com. Jigsaw Academy and Analytics India Magazine Release Their Analytics Placement and Salary Report 2013. Related:Press Release, News Bangalore, India According to the recent Analytics Placement and Salary Report 2013 shared by Jigsaw Academy and Analytics India Magazine, it has been observed that India is the most preferred nation for analytics professionals. KPO industry to touch $30 b by 2015: Study.

India's Knowledge Process Outsourcing market will cross $30 billion in next two years: ASSOCHAM. Report by India Education bureau, New Delhi: Despite slowdown, India’s Knowledge Process Outsourcing (KPO) market is growing at a compound annual growth rate (CAGR) of about 30% annually and may touch $30 billion by 2015, India's from the current level of $20 billion, according to ASSOCHAM. The rising demand for profession-based services is expected to drive the growth in the industry in areas of research for capital and financial markets, legal works, editing jobs for international publishing houses among many others, reveals the ASSOCHAM recent paper on “Current scenario of Indian KPO Industry”. ASSOCHAM Secretary General Mr. KPO industry to touch $30 billion by 2015: Study.

KPO market will cross $30 billion in next two years: Assocham. Despite slowdown, India’s Knowledge Process Outsourcing (KPO) market is growing at a compound annual growth rate (CAGR) of about 30 per cent annually and may touch $30 billion by 2015 from the current level of $20 billion. “The rising demand for profession-based services is expected to drive the growth in the industry in areas of research for capital and financial markets, legal works, editing jobs for international publishing houses among many others,” according to a study on “Current scenario of Indian KPO Industry”, conducted by Associated Chambers of Commerce and Industry of India (Assocham). KPO strategy is to boost investments, says MDeC. Online learning made easier for India's school children.

Advisory company tells Cebu to look into 6 factors to develop outsourcing industry. AN INTERNATIONAL advisory firm believes Cebu can improve and develop further in the outsourcing industry by taking in six factors: workforce, infrastructure, cost, risk profile, business catalyst and the quality of life. Knowledge process outsourcing - encyclopedia article about Knowledge process outsourcing. Business process outsourcing – china Villa – Steel Structure Buildings. Industry size. Análisis FODA de Colombia para el Outsourcing. KPO-Knowledge Process Outsourcing: An alternative to Colombian companies and society. How does KPO differ from BPO? An Overview of Knowledge Process Outsourcing and Six Sigma.