background preloader


Facebook Twitter

Rajat Chaddha

I am a marketing professional working in the retail sector. Prime areas of interest lies in Retail Strategy, Online 2 Offline, Business Management, Marketing (across channels), Technology & Leadership.

Why effective leaders must manage up, down, and sideways. Strong team leadership isn’t enough.

Why effective leaders must manage up, down, and sideways

New research shows the importance—for business impact and career success—of also mobilizing your boss and colleagues. Most of the leadership advice aimed at senior functional managers is how to build, align, energize, and guide a world-class team. This is a challenging task in its own right, but we all know it isn’t the whole story. Leaders, even those in the C-suite, must also extend their influence upward and horizontally. Organization theory suggests that managing upward and sideways is good for both the company and the individual leader’s career: CEOs need the insights and pushback of trusted executives to help sharpen strategy.

Kishore Biyani lines up loyalty-driven convenience stores to beat Amazon, Flipkart in discounts. MUMBAI: India’s retailing pioneer is planning another first in an industry now spoilt for choice: Loyalty-driven convenience stores.

Kishore Biyani lines up loyalty-driven convenience stores to beat Amazon, Flipkart in discounts

The Future Group, which brought organised retailing to India, will open in the next four years about 10,000 convenience stores where member-shoppers will get more discounts than those offered by brick-and-mortar chains such as D’Mart, or online rivals Amazon and Flipkart, which recently entered groceries. "No one can match the prices we will offer.

We have built the entire ecosystem such as logistics, partnership with FMCG companies and customer database around the stores. The concept is a hybrid between the kirana (neighbourhood) store, connected commerce and large supermarket," said Kishore Biyani, CEO, Future Group. Amazon, Flipkart battle now moves to in-house brands. Three years ago, technology giant Amazon introduced Echo, its range of wireless speakers, into an already crowded market.

Amazon, Flipkart battle now moves to in-house brands

Leaning on its in-house technology and marketing muscle (the etailer has made waves previously with its Kindle and Fire devices), Amazon has sold over eight million units of Echo. Amazon working on setting up physical stores in India. By Nick Wingfield SEATTLE: Last Sunday in Palm Springs, California, Jeffrey P Bezos, the chief executive of Amazon, climbed into the cockpit of a 13-foot robot and began flailing his arms as if warming up for a workout, causing the robot's enormous appendages to mimic his movements.

Amazon working on setting up physical stores in India

"Why do I feel so much like Sigourney Weaver? " Bezos said, referring to the actress who wore a mechanical suit in a climactic battle in the 1986 movie Aliens . The intimate audience of entrepreneurs and academics, attending an Amazon conference on robotics and artificial intelligence, chuckled. Later, Bezos posted a photo on Twitter of himself in the suit with a more menacing air, the robot's arms raised as if about to deliver a bone-crushing bear hug. For years, retailers have been haunted by the thought of Amazon using its technological prowess to squeeze them into powder. Ola, Uber keep ex-Army men driving happily. Taxi aggregators Ola and Uber, who have had their image dented over lax background verification of drivers, have found a gold mine in retired defence personnel.

Ola, Uber keep ex-Army men driving happily

The companies' OlaSainik and UberFauji programmes have together taken on hundreds of exservicemen who operate their vehicles on their platform. And they are a happy lot. Ola officials said that the company plans to recruit 100,000 ex-servicemen join the Ola app as entrepreneurs by 2020. A few thousand are already with the company across 102 cities. Now Apps to pick liquor of your choice, at economical price at bars. New Delhi | Bengaluru: A man walks into a bar, fires up a mobile app, and gets his choice of booze in a single click.

Now Apps to pick liquor of your choice, at economical price at bars

That's not a new "walk into the bar" joke; it's the business model of a few startups. Call it alcohol on the cloud. Three startups — Hipcask, HipBar and The Bar Stock Exchange — are looking to offer urban consumers — mainly millennials — the liquor of their choice at the time of their choosing at affordable rates. It is too early to state whether these largely app-based models can scale, given that all three are currently operating in single locations.

Smartphone repair startup raises $.5million. Mumbai: Smartphone repair e-commerce platform has raised $0.5 million through

Smartphone repair startup raises $.5million

The round was led by angel investors Krishnakumar Natarajan, executive chairman of MindtreeBSE -0.77 % and Sandeep Mathur, former managing director of Oracle India. Existing investors Vikas Tandon, former managing director of Indigo Consulting and Aneesh Reddy, CEO of Capillary Technologies also participated in the round. Payments startup Airpay raises Rs 24 crore in series A funding. MUMBAI: Mumbai based payment services startup, Airpay, has raised Rs 24 crore as part of a Series A round, led by Kalaari Capital and existing investors Rakesh Jhunjhunwala & Rajesh Jhunjhunwala.

Payments startup Airpay raises Rs 24 crore in series A funding

Airpay founded by Amit Kapoor, Kunal Jhunjhunwala and Rohan Deshpande, experienced technology, operations and marketing professionals is an omnichannel payments company providing enterprise software as a service (SaaS) solution to its clients, to accept inbound payments from consumers (C2B) and process outbound payments to pay vendors (B2B). “The sheer complexity of instruments and channels for payments in India demands innovative one-stop solutions such as those offered by Airpay. Free WhatsApp to branch out with paid business solutions to ride India's digital commerce play.

NEW DELHI: Brian Acton, co-founder of popular messaging app WhatsApp, today called on IT Minister Ravi Shankar Prasad to discuss ways in which the company can contribute to India's vision for digital commerce.

Free WhatsApp to branch out with paid business solutions to ride India's digital commerce play

Facebook-owned WhatsApp has almost become the default messaging application for people in countries like India and Brazil. In India, it competes with the likes of Hike, Snapchat and Viber. India is also the biggest market for WhatsApp. Of its over one billion users, about 200 million are here. WhatsApp had said it would focus on rolling out commercial messaging this year for businesses as it looks to tap into enterprises for monetising its platform. Last year, WhatsApp had stopped charging USD 1 per year subscription fee to go completely free for its users across the world. WhatsApp has just rolled out a new update, introducing SnapChat-like features to turn its platform into a sort of social media app.

Samsung Pay now live in India. NEW DELHI: Samsung has soft launched its mobile payment service Samsung Pay in India, aiming to tap into an increased move towards digital payments in the country post demonetisation.

Samsung Pay now live in India

The service that enables consumers to make offline payments using its smartphone is currently being supported by some banks such as HDFC and ICICI and is available on a few premium devices, including the latest launched Galaxy A5 and Galaxy A7, the Samsung Pay website showed. The move comes on the heels of demonetisation which lead to a surge in digital transactions, primarily mobile-based transactions using wallets and other instruments.

Also, the government has been pushing digital payment services, and has also been keen that Samsung’s rival Apple taps India's growing appetite for digital transactions and expands its mobile payment and digital wallet platform Apple Pay to India. Samsung India confirmed the development Tuesday and said that only initial sign ins have begun. Radhakishan Damani: 10 secrets behind the stunning success of D-Mart's Radhakishan Damani. NEW DELHI: Radhakishan Damani, the 61-year-old founder and promoter of retail chain D-Mart, was a legendary investor and share trader before he became a legendery entrepreneur. The stunning success of D-Mart is credited entirely to Damani. The public offer of D-Mart's holding company Avenue Supermarts today made a spectacular debut on BSE, as its shares got listed at a 102.14 per cent premium.

D-Mart is valued at Rs 39,400 crore, more than the combined market capitalisation of its two biggest rivals, Future RetailBSE 0.37 % and Aditya Birla Fashion. Snapdeal projects Rs 100 crore in revenue from ads platform. NEW DELHI: Online marketplace Snapdeal has said it expects to earn Rs 100 crore in annual revenue from its self-service seller ads platform, an announcement that comes at a time when the company is grappling with accusations of non-payment of dues to vendors.

According to a press statement released on Tuesday, the company expects to rake in Rs 100 crore that will be generated by the company over the next three months, with ad revenue to be a growing contributor towards its goal of profitability. "Sellers are a crucial part of the market place ecosystem and with the launch of this innovative solution, we are enhancing visibility for our sellers significantly.

Simultaneously, we are also making their offerings more accessible and appealing for the customers," Rajiv Mangla, chief technology officer at Snapdeal, said in a statement. Snapdeal has said that over 10,000 sellers, 200 brands and agencies have used the ads solution. Global brands opting for social media influencers. PickMyLaundry picks up OneClickWash. MUMBAI: On demand laundry service provider PickMyLaundry has acquired subscription-based laundry firm OneClickWash in an all-cash deal.

While the company did not disclose the transaction value of the deal, the valuation of the merged entity has been pegged at about $5 million. Post the acquisition, both the brands will continue to run as separate entities. With this acquisition, PickMyLaundry will leverage OneClickWash's laundry processing unit, management team and tech infrastructure.Working as an aggregator initially, the merger will enable PickMyLaundry to offer a hybrid model that combines on-demand and subscription-based services.

Tata group sifts data for customer loyalty programme. MUMBAI: The Tata Group is tapping its voluminous database to create a new customer loyalty programme to garner insights and aid decision-making at the $103 billion conglomerate. Tata IQ, the analytics company in charge of the loyalty programme, has built a data ecosystem over the past 18 months that allows it to store, process and mine a variety of information in real time. It has hired data scientists from General Electric, Accenture, FICO, Dunnhumby, Target and American Express. “Very recently, our team has been entrusted with launching a loyalty programme for the Tata Group that aims to recognise a lifetime of relationships with consumers through exclusive benefits and privileges and provide a key enabler to customer centricity within the Tata Group,” Deep Thomas, CEO at Tata IQ, said in an in-house magazine Tata Review.

Grab: Grab opens R&D centre in Bengaluru to house up to 200 engineers. BENGALURU: South-east Asian technology company Grab has announced the opening of a research and development (R&D) centre in Bengaluru, said a statement issued today by the firm. The new centre will house up to 200 engineers, who will focus on developing new payments technologies for GrabPay, Grab’s digital payments platform, that will deepen financial inclusion and increase access to mobile payments across South-east Asia. Tata Starbucks: Starbucks launches mobile payment features. Kishore Biyani sees big future without investors. The Growing Clout of Rural Consumers.

How banking apps and digital cash solutions are all the rage in India. Future Consumer forms JV with Tilda Hain India. McDonald’s cooks up new Indian breakfast menu including masala dosa burgers. MUMBAI: McDonald's is planning a breakfast revolution with a branded menu that will include culinary delights that range from the quaint — masala dosa burgers with molaga podi sauce — to the familiar — anda bhurji.

The McBreakfast is aimed at luring consumers early in the day with new dishes, some of which will only be available in the morning, in the hope that this will help perk up business in a sluggish industry. The new menu, a combination of continental and Indian options, will be launched by the weekend, initially in Mumbai and then across India. "We continue to look at inspiration from Indian cuisine and bring it as a McDonald's format which will give you flavours from the west but the familiarity of Indian," said Amit Jatia, vice-chairman of Westlife DevelopmentBSE 3.21 %, which runs McDonald's restaurants in the west and south.

The focus on breakfast isn't new for McDonald's. And neither is the borrowing from Indian food. Wendy’s may try new India recipe to drive up sales. Future Group shows ‘future’istic way of doing discount sale. NEW DELHI: Future Group, the operator of retail stores including Big Bazaar and Easyday, is using social networking platform Twitter twice a month to offer selected products at a discount that will be set depending on the number of times its announcement is retweeted. The #DecideYourPrice initiative on Twitter will take place on alternate Thursdays. The group will feature a branded product at 6 pm and every time the announcement is retweeted until 10 pm that day, the price of the product will drop by Rs 1. Once the lowest price is established, the product will be offered at that price to all customers at Big Bazaar stores across the country on the following Saturday and Sunday. How retailers can improve price perception.

Walmart vs. Amazon: Is India the Next Battleground? How retailers can keep up with Amazon Go. The Power of Omnichannel Stores. How to Manage Managers. Finding hidden leaders. Consumer goods industry sales hit on liquidity woes. 'Dangal' wrestles demonetisation, overtakes Rs 25 cr mark on day one. Bombay Dyeing's makeover - Can it revive its dying textile biz? Malls dazzle in christmas decor, spread cheer with fun activities, Retail News, ET Retail. Kishore Biyani's 'Brand Factory' is now offering Rs 7000 worth of merchandise for your Rs 2000 note. Niti plans incentives, including Rs 1 crore prize, to boost e-payments.

Helpline number 14444 for digital payments support soon. Amazon India puts Rs 160 crore in wholesale business cart. Demonetisation: How StoreKing is proving itself the Amazon of rural India. Eastern expressway on Delhi border to be first to adopt gantry-based tolling. MobiKwik enables donations through it E-Wallet. Demonetisation effect: How the common man is going digital amidst cash crunch.

With new smart devices, Bengaluru cops to go cashless. Maharashtra to roll out its own m-wallet. Hyperloop is the future of travel; Pune to Mumbai will be a 40-minute ride: Bibop G Gresta. Amazon introduces first physical grocery store. Airtel Payments Bank opens 10,000+ savings accounts in 2 days. Our priority in India is to grow the prestige part of the business: Fabrizio Freda.

Eva Mendes face of Estee Lauder's 'New Dimension' MobiKwik 'Lite' to make life easier for small business holders. PM Narendra Modi's cabinet charts out a roadmap for cashless payments. Pay with Ola Money at over 25 major utilities. ICICI Bank to convert 100 villages into digital in 100 days.

Goa will be first state to go cashless from December 31 - Times of India. India will shift to digital payments quickly, says Bill Gates. Notes ban to swell digital payment platforms' kitty: Report. Make all payments & receipts in Assam government digital, says Sarbananda Sonowal. Amitabh Kant panel to identify digital payment modes. Mother Dairy reaps bonanza via cash card. Soon, pay your parking fee at airports digitally. PM Narendra Modi slams opposition for bandh call, asks people to switch to e-wallet.

Airtel Payments Bank opens 10,000+ savings accounts in 2 days. Demonetisation will move India towards digital economy: Experts. Could this be the end of Samsung’s smartphone reign? – TechCrunch. Flipkart logs record Rs 1,400 crore in one-day sales. Panasonic eyes Bangladesh, Africa to raise market share. JewelEmart aims Rs 100 crore turnover in first year of operation. LG to make all premium products and mobile phones in India: MD Ki Wan Kim. Havells to invest Rs 300 crore in expansion and diversification. Canon India eyes Rs 3,200 crore sales by 2019. This 21-year-old lad believes he can take on Grofers, Big Basket in e-tailing grocery. Godrej Group - Enterprise, ethics: the two pillars of an empire: The Hindu Business Line - Mobile edition.

Under Michael Jensen, Carlsberg has more than doubled its business. Nestle India launches new variants of Maggi Noodles. Voltas drawing up plans to double profits in four years. How this Singapore based startup is cashing on 'Kabali' figurines worldwide. Download. The future of mobile wallets in India: The Hindu Business Line - Mobile edition. Understanding the kirana and its consumer is a struggle - here are the trials Walmart, Reliance Retail, and Metro face.

Foreign angel investors provide wings to small Indian startups. India a market with long-term potential, says Coach President. Ikea lays foundation stone for first store, chief hails GST Bill pasage. Peer-to-peer lending platform Faircent raises $1.5mn funding from BCCL. Additional skills can uptick your salary by 25pc. American chicken brand opens doors in Mumbai. Chocolates have traditionally flopped through the summer, but Cadbury is working on changing that. E-grocer BigBasket starts selling to kiranas & hotels. Amazon's Junglee to take on OLX, Quikr. Being in India Helps Us Fine-tune Business Model: IKEA. Future’s Paytm tie-up to help it ride with Alibaba. Railways on fast track to boost non-fare revenues. HelloDhobi: India's Premier On Demand Laundry & Dry Cleaning. Gurgaon-based carpooling platform Orahi raises Rs 3.5 crore from Indian Angel Network. Maruti on a Nexa overdrive; monsoon, pay hikes to add momentum: The Hindu Business Line - Mobile edition.

MakeMyTrip plans inter-city taxi services: The Hindu Business Line - Mobile edition. FedEx SuperHub: a dazzling array of tech and speed : The Hindu Business Line - Mobile edition. Maruti is not just a ‘small’ car maker anymore: The Hindu Business Line - Mobile edition. Marketing at the end of the alphabet: The Hindu Business Line - Mobile edition. Pop-Up stores Created In India For Experience Of OnePlus 3.