Service Co-design
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Distributed Cognition
Distributed Cognition Steven Harris The theory of distributed cognition (Hutchins 1995a) has been used to analyze and evaluate the flow of representations in real-world cooperative work settings. In this critique, we outline the basic motivation and background of distributed cognition. We will explain the theory and examine one case study (Ackermann and Halverson 1998, 1999, 2000) that attempts to apply the theory in a real-world work setting.
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Related systems to innovative service design by olivier.zephir Jul 28