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Edutopia. Libraries have existed since approximately 2600 BCE as an archive of recorded knowledge.


From tablets and scrolls to bound books, they have cataloged resources and served as a locus of knowledge. Today, with the digitization of content and the ubiquity of the internet, information is no longer confined to printed materials accessible only in a single, physical location. Consider this: Project Gutenberg and its affiliates make over 100,000 public domain works available digitally, and Google has scanned over 30 million books through its library project. Libraries are reinventing themselves as content becomes more accessible online and their role becomes less about housing tomes and more about connecting learners and constructing knowledge.

Cushing Academy in Ashburnham, Massachusetts has been in the vanguard of this transition since 2009, when it announced its plans for a "bookless" library. From Library to Learning Commons Photo credit: Francis W. Would More People Use the Public Library If It Had a Water Slide? In 2010, Poland's National Library performed a survey to determine the reading habits of the Polish citizenry.

Would More People Use the Public Library If It Had a Water Slide?

The results were not buoying: 56 percent of Poles had not read a book in the past year, either in hard or electronic form. Just as bad was that 46 percent had not attempted to digest anything longer than three pages in the previous month – and this included students and university graduates. But who's to blame here: The willfully non-literate masses for not trekking to the public library? Service Safari. For over a decade Livework has developed tools based on research, practice and trials.

Service Safari

In combination with advanced thinking and continuous research we produce surprising customer insights, together with breakthrough business and market assessments. The tools enable us to design and create effective services for customers that organisations can deliver. No results found for the filters you applied Sketching Sketching is a quick and effective way to capture ideas. Read more Customer Profiles. The User Experience. The idea of user-centered libraries isn’t new.

The User Experience

ABC Nightline - IDEO Shopping Cart. Beth Davies - Library Innovation and the Community. Breaking Web Design Conventions = Breaking the User Experience. The Results Are In and They Aren’t Good. This is the first in a series of articles in which Nancy Dowd will examine the results of an exclusive survey of library professionals from more than 400 public libraries across the U.S. on public library marketing.

The Results Are In and They Aren’t Good

The survey was sponsored by the NoveList division of EBSCO Publishing. This marketing survey’s purpose was to gain information about how public libraries market themselves, the effectiveness of marketing initiatives undertaken by the library, and the resulting engagement within their communities. Typekit Practice. The User Experience. When budgets are tight, it is easy to feel frustrated and disempowered.

The User Experience

After all, having access to a deep pool of funds makes it easy to get things done. But when times are tough, it doesn’t mean librarians should toss their hands in the air and give up on making user experience (UX) improvements. Service Safari. Methods. Project Management (4) A project plan takes into account the approach the team will take and helps the team and stakeholders document decisions made regarding the objective, scope, schedule, resources, and...


Creating an interdisciplinary team with the right mix of skills is vital to the smooth and successful execution of any project. Team members may be able to cover multiple roles or there may... Untitled. Untitled. Personas. The purpose of personas is to create reliable and realistic representations of your key audience segments for reference.


These representations should be based on qualitative and some quantitative user research and web analytics. Remember, your personas are only as good as the research behind them. Effective personas: Untitled. Library Open-Source Software Registry. Jump to navigation Open Source Software inLibraries You are here Home › VuFind looking for something specific?

Library Open-Source Software Registry

Subscribe to an RSS feed for updates on this package » Last updated March 18, 2015. VuFind is a library resource portal designed and developed for libraries by libraries. Open-Source Software for Libraries - The Creative Librarian. Experience maps, user journeys and more… Experience Map is an important design tool to understand our product/service interactions from users’ point of view.

Experience maps, user journeys and more…

One experience map is basically a visual representation that illustrate users’ flow (within a product or service) their needs, wants, expectations and the overall experience for a particular goal. Besides Experience Maps, different names are used to refer to similar representations, some of them are: Customer Journey, User Journey and some time Blueprint or Service Ecology, although there are some nuances in the latter two, I prefer to include them in the group of the multidimensional maps. If you search the internet you will see that there are many different examples of experience map, with some common elements between them. From Content Audit to Design Insight. Throughout my career, I’ve generally understood the value of doing (or having) a content audit as an input into a website redesign.

A content audit is an assessment of a website’s content from both a quantitative perspective (i.e., “How much content is there?”) GEL (Global Experience Language) Just My Type. 05.larson-picard.pdf. Writing for online readers. Methods. The Color Scheme Designer. AARP-50Sites.pdf. Center For Plain Language.