Do You Write The Way You Speak? (You Should!) : The Public Speaker. Do you know how to write and deliver for the ear (and not the eye)? It’s not as easy you might think. But it’s definitely worth the effort because it’s the most effective form of communication. Remember when you were in school and your teacher told you not to write like you speak? Well, forget that advice. Why? Because it’s easier, much easier, to understand simple, conversational messages. Podcast, online videos, webinars, blog posts…really all digital content should to be written and delivered in a natural conversational style.
Here are the first 4 tips: Tip #1: Think and Speak Your Content First The first step is to think about your content. After I’ve given the topic enough thought, I sometimes go for a drive to capture my thoughts on a digital recorder. If I try to directly type content first, I find myself editing along the way. Tip#2: Outline Your Content Another option is outlining. Remember, when you deliver the content, it doesn’t need to be exactly in the order it was prepared. Information Technology Infrastructure Library. ITIL (formerly known as the Information Technology Infrastructure Library) is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business.
In its current form (known as ITIL 2011 edition), ITIL is published as a series of five core volumes, each of which covers a different ITSM lifecycle stage. Although ITIL underpins ISO/IEC 20000 (previously BS15000), the International Service Management Standard for IT service management, the two frameworks do have some differences. ITIL describes processes, procedures, tasks, and checklists which are not organization-specific, but can be applied by an organization for establishing integration with the organization's strategy, delivering value, and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement.
History[edit] The Five Volumes : Find Online Project Management Software & Other 100% Web Applications. 101 Free Alternatives to Commonly Used Paid Software. Serena Open Source and Hosted Project Management Software. A free app that helps you remember. yEd - Graph Editor. yEd is a powerful desktop application that can be used to quickly and effectively generate high-quality diagrams. Create diagrams manually, or import your external data for analysis. Our automatic layout algorithms arrange even large data sets with just the press of a button. yEd is freely available and runs on all major platforms: Windows, Unix/Linux, and Mac OS X.
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