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For Websites - DISQUS. Social Media Management Tool - HootSuite. Create Apps - Create a Toolbar | Conduit. Gabble - Yammer Mac client. Ping.fm / Update all of your social networks at once! Kimtag. A Connection Hub. Yoono - Twitter Facebook MySpace LinkedIn Flickr - Share and Download Youtube videos. Minggl. Direct message lab. Movable Type: Movable Type: Business blog software combined with. Putting the Power in Your Hands.

Gnip - Social Data for Growing Your Business. 13 Valuable Non-blogging Plugins for WordPress | tripwire magazi. While WordPress is one of the biggest names in blogging, its value reaches far beyond the blogosphere. WordPress delivers exceptional performance in a wide variety of forms including forums, job boards, wordpress e-commerce themes, WordPress photography templates and plenty more. It is a content management system with a seemingly endless range of talents. This article looks at 13 non-blogging plugins that use WordPress to get business done, get information disseminated or discussed, engage in social networking, and present your content to the world.

We hope you’ll find many ways to make more use of the tools you already have when you drop these valuable plugins into the mix! Disclosure: Please note that some of the links below are affiliate links and I will earn a commission if you purchase through those links (at no extra cost to you). Advertisement 1. This versatile plugin gives users an easy way to set up a free business directory page for all of those who interact with their site. Sign in to Diigo | Diigo. Aggregate Publishing Platforms- Amplify your take. Postling :: a simple social media tool for small businesses. Meebo: Real-time Communications and Sharing | Meebo, Inc. List of Social Media Management Systems (SMMS) « Web Strategy by.

Pain: Social Media Teams Are Challenged To Respond To the Distributed Conversations I’m starting to get a few briefings and requests from strategists LaSandra Brill, about new technologies that enable social marketers to quickly manage, maintain, and conduct reporting on multiple channels. The issue of lack of scale is resonating with social strategists –as a result, the market is developing new tools that will help them manage them. This is one component of Social CRM, which if you haven’t heard about, please read the report on the 18 use cases of Social CRM. (Update: This is only one software segment in the overall Social Business Stack, which you should first understand) Above is the full report, feel free to read, download and share.

Update: Jan 5th, 2012. After nearly two years of watching this nascent market, Altimeter has published a report segmenting the growing vendor space. Retired This vendors never want to market or went into deadpool. New report on social CRM integration - Social CRM Pioneers | Goo. Just read Lauren McKay's blog "No One-Stop Shop for Social". Info-Tech Research Group evaluates the incumbent players and outlines opportunities surrounding the convergence of CRM and social media.Info-Tech separates social CRM vendors into three categories, and different tools from the three areas are being brought together to construct a cohesive social CRM platform.Social media services: Facebook, Twitter, LinkedIn.CRM suites offering social media integration: Oracle, Salesforce.com, RightNow Technologies, SugarCRM.Pure-play social channel aggregators and managers: InsideView, iCrossing, SocialTalk, Visible Technologies, ContextOptional, Awareness, and SocialWare.

I thought the blog covers the report nicely. I may add BI to the mix for integrating social media with CRM. Since social contents are messy, it requires some sort of intelligence to extract the relevant information before sending them to CRM. Altimeter Report: The 18 Use Cases of Social CRM, The New Rules. 18 Use Cases That Show Business How To Finally Put Customers First Social and CRM: How Companies Will Manage Their Social Relationships Over the last six months, I’ve been working closely with Ray Wang who is well known in the CRM space as an expert. Coupled with my focus on social technologies we did a deep dive on how our worlds are colliding into the trend to Social CRM. In our opening webinar when we announced our joining of the firm, we made it clear we’re looking at the holistic business, across multiple business departments –not silos or roles. Companies are unable to scale to keep up with the social phenomenon We know that customers are using these social technologies to share their voices, and companies are having a very difficult time to keep up.

For companies, real time is not fast enough. Companies need to be able to anticipate what customers are doing to say and do, in order to keep up. Above: Framework of the 18 Use Cases of Social CRM Action Items Translations. Twitter Facebook MySpace LinkedIn Flickr - Share and Download Yo.