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Howard Rheingold: The new power of collaboration. Richard Baraniuk on open-source learning. Sherry Turkle: Connected, but alone? Don Tapscott: Four principles for the open world. Making internal collaboration work: An interview with Don Tapscott. Video Making internal collaboration work: An interview with Don Tapscott The author and strategist describes why effective knowledge management within enterprises requires replacing e-mail with social media.

Don Tapscott, an adjunct professor at the University of Toronto, spoke with McKinsey’s Rik Kirkland in September 2012. The following is an edited transcript of the interview. For more on Tapscott, see his new book (with Anthony D. Williams), Radical Openness: Four Principles for Unthinkable Success (TED Books, January 2013), and view his June 2012 TED Talk, “Four principles for the open world.” Interview transcript How do we get beyond e-mail to these new social platforms that include an industrial-strength social network?

But we’ve approached this wrong over the years. So, if we can get all of Jessica’s knowledge into this container, or computer system, then when she leaves the company we’ll still have Jessica, or we can get to Jessica in this container.