TeckyTendencies
< claudiapernencar
Five UX Changes for Fixing Loyalty Programs It seems like these days, everything has a loyalty program: your local coffee shop and bookstore, and, of course, nearly all hotels, car rental companies, and airlines. Enrollment must be high, since there are an average of over 18 loyalty accounts pe ... Article - Maya Jackson, Liang Zhang - March 26, 2013 - 0 comments - 0 attachments A Matter of Character: Knowing your users and their stories I’m fascinated with the concept of applying storytelling principles to the processes of product development to create great user experiences.
