background preloader

Service design

Facebook Twitter

Info within Service Design

Service Design World Map. This is Service Design Thinking - Book Trailer. Iniciar sesión en [h2i] IxDA Interaction12 Preview: State of Interaction Design: Diverging, by David Malouf. Posted by core jr | 23 Jan 2012 | Comments (0) In anticipation of the upcoming IxDA Interaction12 Conference taking place in Dublin, Ireland February 1–4, Core77 will be bringing you a preview of this year's event. Follow us as we chat with keynote speakers, presenters and workshop leaders to give you a sneak peek at some of the ideas and issues to be addressed at this year's conference. Come by and say hello to us at the Coroflot Connects recruiting event and don't miss out on our live coverage as we report from the ground in Dublin! Interaction Design (IxD) is reaching a critical point in its history. We have spent the better part of the last half century converging.

We have built our entire identity by bringing in other disciplines and practices into our fold. So it is with sadness that I announce that in the last year IxD, as a community of practice, has faced its strongest challenge to date. This grid represents the extremes of people's gravitational pulls. First, the phrasing. IXDA Interaction 10 Recap – Mental Models Workshop. I chose Indi Young’s Mental Models workshop over others on offer this year at Interactions 10 because for me it fills a gap in research skills – adding a formal methodology for working with contextual interview data to drive generative design. I’d encountered the end deliverable – an affinity diagram by any other name – in Adaptive Path materials and workshops – but had only been using the content mapping portion of the diagram.

In contrast to techniques which focus on evaluating current practices or tools and suggesting solutions to problems with them, the intent of this flavor of mental model is to identify problems that require solutions. This of course has use as well in eliminating problems from project discussions that don’t actually require solutions. The IxD10 workshop was a half-day version of a full-day workshop. We completed the session with a small group design exercise where we identified products that answered needs exposed in a mental model diagram that Indi provided. Provide Gap Analysis using a Mental Model Diagram. Improving User Workflows with Single-Page User Interfaces. By Joost Willemsen Published: November 20, 2006 “Sometimes, one gets the feeling that Web developers implement richness just for the sake of making a Web site and the company that commissions it look cool.”

Over the last two years, Rich Internet Applications (RIAs) have been a hot topic of discussion. While the sheen has already begun to wear off the buzzword Ajax a bit among Web application designers, RIAs are bigger than ever with our clients and their customers. Everyone seems to love slider-based filtering, drag and drop, fisheye menus, and auto-completion for input fields. Web application designs that include none of these typical Ajax features are not well received. Having said this, I believe RIAs are here to stay, but not so much because of their cool controls as because richness can improve the way Web applications support complex, non-linear user workflows. Multi-Page Versus Single-Page User Interfaces Web applications weren't always like this. Booking Travel Online Conclusion. Social Design Strategy.

Great products and services depend on their users having great experiences. But it’s not about what users do or how they do it, but rather why. Why they do what they do, why they keep coming back, and why they tell their friends. And social design aims to explain the why behind great experiences. I’ll tell you a quick story. Strand Book Store in NYC is apparently very famous, but I had never heard of it (and I’m from the New York area, too) until earlier this year when I was walking around with a friend and she pointed it out to me.

She apparently goes all the time and told me I’d like it. And I did. That story in and of itself is not a big deal. In these cases and when we are faced with more subjective questions such as, “Where’s a good Italian restaurant?” Communities are very useful. And though we have all kinds of relationships in our lives—with coworkers, neighbors, or brands, and long lasting or short lived, formal or intimate—it’s with our strongest ties that our trust lies. Modeling User Workflows for Rich Internet Applications. Reader - Henrik Olsen's shared items. Use Cases and interaction design.

This is Service Design Thinking. Canvas.pdf. First pages. BIS Publishers. This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. This book, assembled to describe and illustrate the emerging field of service design, was brought together using exactly the same co-creative and user-centred approaches you can read and learn about inside. The boundaries between products and services are blurring and it is time for a different way of thinking: this is service design thinking.

A set of 23 international authors and even more online contributors from the global service design community invested their knowledge, experience and passion together to create this book. It introduces service design thinking in manner accessible to beginners and students, it broadens the knowledge and can act as a resource for experienced design professionals. Also see thisisservicedesignthinking.com Harcover edition also available. Publications. In Press Article Multimedia Systems This paper presents a RESTful Web service platform for building mixed reality applications for both Web browsers and mobile clients.

Having a common service backend makes creating applications fast, simple, and open to 3rd parties. The paper presents two mixed reality applications that have been built on the platform. It summarizes requirements for a mixed reality platform and defines a mixed reality domain model that the platform and applications share. Pervasive Computing Nokia Research Center’s Multimedia Technologies Laboratory in Santa Monica, CA is exploring how to design engaging, entertaining, and exciting novel experiences using interactive pervasive technologies. Personal and Ubiquitous Computing Conference 134th Convention, Audio Engineering Society Detection of tonal components from magnitude spectrum is an important initial step in several speech and audio processing applications.

Data Mining and Knowledge Discovery Nano Letters In Proceedings.