Category:Process management. Process management. Process management is the ensemble of activities of planning and monitoring the performance of a process.
The term usually refers to the management of business processes and manufacturing processes. Business process management (BPM) and business process reengineering are interrelated, but not identical.[1] Process management is the application of knowledge, skills, tools, techniques and systems to define, visualize, measure, control, report and improve processes with the goal to meet customer requirements profitably. It can be differentiated from program management in that program management is concerned with managing a group of inter-dependent projects.
But from another viewpoint, process management includes program management. Business process improvement. Business process improvement (BPI) is a systematic approach to help an organization optimize its underlying processes to achieve more efficient results.
The methodology was first documented in H. James Harrington’s 1991 book Business Process Improvement.[1] It is the methodology that both Process Redesign and Business Process Reengineering are based upon. BPI has allegedly been responsible for reducing cost and cycle time by as much as 90% while improving quality by over 60%.
PDCA. Kaizen. Kaizen (改善?)
, Japanese for "improvement" or "change for the best", refers to philosophy or practices that focus upon continuous improvement of processes in manufacturing, engineering, business management or any process. It has been applied in healthcare,[1] psychotherapy,[2] life-coaching, government, banking, and other industries. When used in the business sense and applied to the workplace, kaizen refers to activities that continually improve all functions, and involves all employees from the CEO to the assembly line workers.