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February 6, 2013 The Cisco ® Visual Networking Index (VNI) Global Mobile Data Traffic Forecast Update is part of the comprehensive Cisco VNI Forecast, an ongoing initiative to track and forecast the impact of visual networking applications on global networks. This paper presents some of Cisco's major global mobile data traffic projections and growth trends. Executive Summary The Mobile Network in 2012 Global mobile data traffic grew 70 percent in 2012 .
Visual Networking Index: Global Mobile Data Traffic Forecast Update, 2011–2016 [Visual Networking Index
Blog: Social networks in the database: using a graph database
Social customer service: a best practice checklist
This week I went to Manchester to speak at O2’s first Marketing Matters event, which was attended by key contacts from the brand’s top 50 partners that sell to and manage business customers. The group had asked for input on social, since they highlighted this as the most important aspect of their marketing plans for the next year. This is interesting in itself, but hardly surprising. What was heartening however, was that my session covered social customer service.Note From Beth: Nonprofits are beginning to unveil their new timeline designs (I’ve been post examples on my Facebook Page and curating them in pinterest ) In the Friending the Finish Line peer learning group I’ve been working with, participants are sharing their creativity, including this cover design from Utah Children created by staff person Barbara Munoz. Other nonprofits are busy creating mock ups of the new timeline cover image for senior management. And, you need to think about the cover image design in the context of your overall content strategy .

