AdminLTE Preview - Almsaeed Studio. FREE onboarding course for online products. Good question. And truthfully ... talking about "concierge" onboarding is kind of weird. For the last 60 years technology companies sold products by implementing solutions through dedicated sales and support teams. (Picture a small army of IBM employees dressed like Dilbert...) Nobody talked about "concierge" onboarding because all B2B selling was done in a partnership with customers. In the last 10 years that has started to change as online products began winning the market.
"Growth hacking", analytics, conversions, funnel, and UI have suddenly become the rage. As you've no doubt discovered ... your product won't sell itself. (a little louder now ... in case you're skimming this) In the real world, customers don't know what they want. These barriers have little to do with your product - and yet you're losing customers because of them. It's actually easier to overcome them by getting your (qualified) trial customers on a phone call.
But ... but ... how do you ... ? The Grid. UX Project Checklist. Responsive Interaction - Animation - Google design guidelines. Pricing. CSS Colours - A list of colour names in CSS. User Interface library. First Time User Experiences.