⊿ Point. {R} Glossary. ◢ Keyword: I. ▰ Sources. 〓 Books [B] ◥ University. {q} PhD. ⏫ THEMES. ⏫ Big Data. [B] Big Data. ⚫ USA. ↂ EndNote. ☝️ BD Dummies. ITIL (Information Technology Infrastructure Library) ITIL, formerly[1] an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. ITIL describes processes, procedures, tasks, and checklists which are not organization-specific nor technology-specific, but can be applied by an organization toward strategy, delivering value, and maintaining a minimum level of competency.
It allows the organization to establish a baseline from which it can plan, implement, and measure. It is used to demonstrate compliance and to measure improvement. There is no formal independent third party compliance assessment available for ITIL compliance in an organization. Certification in ITIL is only available to individuals. The ITIL 4 Foundation Book was released February 18, 2019.[3] In its former version (known as ITIL 2011), ITIL is published as a series of five core volumes, each of which covers a different ITSM lifecycle stage. 1.