How 3 Small Businesses Succeed at Google+ Whether Google+ is right for most businesses has yet to be seen, infact even a former Googler has questioned Google's focus on making Google+ a success. Nevertheless, some businesses have made outstanding progress using Google+, especially these three small businesses in particular. Learn what they're are doing right and apply it to fit the social plan of your small business. The Pablove Foundation The Pablove Foundation's mission is to fund pediatric cancer research and treatment, as well as educate and empower cancer families by improving the quality of life for children living with cancer.
Sharing photos from community events - Highlighting workshops, marathons and other Pablove events in photos on their Google+ page has proven to be one of the most successful ways of engaging their audience. Mentioning newsworthy content - Pablove is luckily connected with many partnerships that help them spread the news of their mission. King Arthur Flour What are they doing on Google+ to succeed?
Social Business Model - Futuristic or Real? The Social Business Model is something close to my heart. I believe we are on the verge of a business revolution....not in the sense of social media, which for me was the social ripple before the wave...but in terms of the customer becoming within the walls of the business. Today, I am presenting at Tedx Bradford 2012 and wanted to share with you some of my thoughts Social media was a gateway into business for the consumer, but new technology will break down the wallsRevolution happens ...and then you realise.....let's learn now from the past, and recoghise what is happening to busines now.Social marketing has been about opening up communication, the next wave of social business will open up production to consumers.We need to start thinking about why the customer needs us, as a business?
If they can start designing and producing through 3D printing....then sharing and collaborating through social media and social networking....is the role of business changing? T-Mobile - Jive Social Business Case Study. T-Mobile USA is a national provider of wireless voice, messaging and data services, with over 43 million customers and 38,000 employees. Jive Helps “Uncarrier” T-Mobile Deliver Uncommon Customer Service T-Mobile shook up the wireless industry in 2013 with its “Uncarrier” initiative, abandoning two-year phone contracts and hefty termination fees for a model based on superior customer service. At the center of that customer-centric strategy is Jive. Together, Jive-powered employee and customer communities provide a one-two punch that’s helped T-Mobile drive higher satisfaction, retention and loyalty.
Putting Customers Front and Center Customer care has always been a priority at T-Mobile, but the company really raised the stakes in 2013, when it became the first wireless provider to drop traditional service contracts and offer plans with no strings attached. With no more two-year lock-in, subscribers would be free to walk at any time. Before Jive: Fragmented Systems, Inefficient Processes.
Smarter Planet - Social business - Case studies. Why Should Businesses Use Google+ / G+