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Zappos
Discussing Zappos’ Culture With Tony Hsieh « Customer Experience
So I reached out to Tony Hsieh , the CEO of Zappos , a company that’s renown for its great customer service.
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Tony Hsieh of Zappos - Startup School 2009
Zappos' Tony Hsieh on Twitter, Phone Calls and the Pursuit of Ha
At least that was the gist of Zappos CEO Tony Hsieh opening keynote at SXSW this year. Although the hoodie-wearing entrepreneur— #20 on the 2009 Fast Company 50—does sell about a billion dollars worth of shoes and accessories a year, what's more important is their platinum customer loyalty record.
Zappos.com CEO Tony Hsieh: $1billion in sales
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Tony Hsieh, CEO, Zappos.com , Tony Hsieh, CEO, Zappos.com leweb
Cool Runnings: Learn more about Zappos.com's hiring practices and company culture - 2:22 -
Zappos' Unique Hiring Practices - Fox Business Video - FoxBusiness.com
Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service – a potent digital marketing tool.
PubCon 2009: Zappos CEO Tony Hsieh Keynote - Online Marketing Bl
Nobody thought the idea of selling shoes on the Internet was a good one when Zappos.com was founded in 1999.
How to Make Customers Love You -- Zappos -- Tony Hsieh | Inc.com



