background preloader

Leadership & Mental Health

Facebook Twitter

Lease. How Changing One Habit Helped Quintuple Alcoa's Income. Assessing Competence in Communication and Interpersonal Skil... : Academic Medicine. Several national organizations have recognized the importance of communication between doctors and patients. Responding to these stimuli, the American Academy on Physician and Patient (AAPP) held a conference on patient-physician communication on April 7–9, 2002, at the Fetzer Institute in Kalamazoo, Michigan. (See List 1 for a list of attendees and sponsors.) The conference summarized the state of the art in teaching and evaluating competence in communication and interpersonal skills. The participating educators, evaluators, and researchers considered (1) the content of communication and interpersonal skills, (2) common assessment tools, and (3) examples of how assessments might be used for teaching and evaluation.

Using an open-space format, participants shared their experience with teaching and evaluating communication skills in a variety of settings and attempted to summarize the state of the art in teaching and evaluating competence in communication and interpersonal skills. Critical success factors of TQM implementation in Hong Kong industries: International Journal of Quality & Reliability Management: Vol 19, No 5. Author(s): Jiju Antony (Warwick Manufacturing Group, School of Engineering, University of Warwick, Coventry, UK) Kevin Leung (Warwick Manufacturing Group, School of Engineering, University of Warwick, Coventry, UK) Graeme Knowles (Warwick Manufacturing Group, School of Engineering, University of Warwick, Coventry, UK) Sid Gosh (Centre for Organisational Effectiveness, The Business School, Bournemouth University, Bournemouth, UK) Citation: Jiju Antony, Kevin Leung, Graeme Knowles, Sid Gosh, (2002) "Critical success factors of TQM implementation in Hong Kong industries", , Vol. 19 Iss: 5, pp.551 - 566 Downloads: The fulltext of this document has been downloaded 4844 times since 2006 Abstract: Total quality management (TQM) is an integrative management philosophy aimed at continuously improving the performance of products, processes and services to achieve and exceed customer expectations.

Keywords: TQM, Questionnaires, Factor analysis, Reliability Type: The status of evidence and outcomes in Stages of Change research. Skip to Main Content Advertisement Journals Books Search Close Advanced Search Search Menu Article Navigation Volume 15 Issue 6 December 2000 Article Contents Journal Article The status of evidence and outcomes in Stages of Change research Sandy Whitelaw, Sandy Whitelaw Search for other works by this author on: Oxford Academic PubMed Google Scholar Steve Baldwin, Steve Baldwin Oxford Academic PubMed Google Scholar Robin Bunton, Robin Bunton Oxford Academic PubMed Google Scholar Darren Flynn Darren Flynn Oxford Academic PubMed Google Scholar Health Education Research, Volume 15, Issue 6, December 2000, Pages 707–718, Published: 01 December 2000 Article history Received: 01 December 1999 Accepted: 29 July 2000 Abstract The Stages of Change model has become a prominent feature within health promotion and most of the literature associated with the model portrays it as being `effective'.

Introduction Without doubt, a case can be made for the model being useful in some way. Reflection Wider issues. Half of Employees Don’t Feel Respected by Their Bosses. The Price of Incivility. TTM Detailed Overview. Detailed Overview of the Transtheoretical Model Material adapted and updated for this Website from: Velicer, W. F, Prochaska, J. O., Fava, J. L., Norman, G. J., & Redding, C. A. (1998) Smoking cessation and stress management: Applications of the Transtheoretical Model of behavior change. Homeostasis, 38, 216-233. This is an overview of the Transtheoretical Model of Change, a theoretical model of behavior change, which has been the basis for developing effective interventions to promote health behavior change.

The Transtheoretical Model is a model of intentional change. The model involves emotions, cognitions, and behavior. This paper will demonstrate applications of the Transtheoretical Model. Stages of Change: The Temporal Dimension The stage construct is the key organizing construct of the model. Precontemplation is the stage in which people are not intending to take action in the foreseeable future, usually measured as the next six months. Figure 1. Decisional Balance. Figure 2. I. The corporate guff award goes to... S Leadership Research. Eight Traits of a Healthy Organizational Culture (fostering a sharp customer focus) “The Secret” by Ken Blanchard and Mark Miller. The SecretBy Ken Blanchard and Mark Miller Berrett Koehler, 2009[powerpress: more reviews In this second edition of The Secret, Ken Blanchard teams up with Chick-fil-A Vice President Mark Miller to summarize “what great leaders know and do.”

Following fictitious character Debbie Brewster through her encounters as a young executive, the authors lay out the two primary components of effective leadership as “doing” and “being,” using Debbie and her company as a sort of case study in which to frame their main points. Debbie’s insights are further developed as she processes what she is learning at work once she gets home with her husband as sounding board and “cheering section.”

In a nutshell, and in keeping with Blanchard’s brief and simplistic writing style, Debbie learns that successful leaders balance the doing/being dichotomy by serving people within the business. See more reviews. Schumpeter: The Mormon way of business. JOKES about sacred underpants have reached epidemic proportions, thanks to Mitt Romney's presidential bid and the musical masterpiece by Matt Stone and Trey Parker, “The Book of Mormon”. But the Church of Jesus Christ of Latter-Day Saints, to give it its full name, is fighting back. A huge advertising campaign features ordinary people doing ordinary things—a white man sporting a beard, a black man sporting a moustache and a young skateboarder flying through the air—with the tag line: “I'm a Mormon.” The snag is, not everyone will buy the idea that Mormons are just like the rest of us.

They don't get drunk. They have large families, stable marriages and a three-month supply of food in the larder in case of Armageddon. They are usually clean-cut and neatly dressed (the facial hair in the “I'm a Mormon” ads is thankfully atypical). Less than 2% of Americans are Mormons, yet their commercial prominence belies their numbers. Mormons have constructed a huge pro-business infrastructure. Mental Illness and Leadership. Hormone removes the pleasure of smoking. A peptide prevents the brain of a smoker from registering satisfaction from a cigarette.

The hormone GLP-1 is released when we eat and makes us feel full or sated toward the end of the meal. GLP-1 receptors are also activated in parts of the brain that are linked to satisfaction or a sense of reward. This indicates the hormone is directly involved in our experience of gratification. Scientists reason that by blocking these receptors they can prevent smokers from feeling satisfied after a cigarette.

“Without this kind of reward, a smoker will not keep smoking. It can reduce addiction and the risk of a relapse,” says Elisabet Jerlhag, a researcher at the Sahlgrenska Academy of the University of Gothenburg. Jerlhag and colleagues have investigated this new potential weapon in the battle against smoking. Smokers require treatment The ranks of daily, habitual smokers are on the decline but tobacco smoke remains a substantial public health challenge. Tested on nicotine mice Scientific links. The One Minute Manager | Notes & Review | vialogue.

Kenneth Blanchard & Spencer Johnson. The One Minute Manager. Berkeley Books, 1982. (111 pages) “In this brief story, we present you with a great deal of what we have learned from our studies in medicine and in the behavioral sciences about how people work best with other people.” (9) By “best,” we mean how people produce valuable results, and feel good about themselves, the organization and the other people with whom they work. (9) The allegory begins with a man searching out for an effective manager. Most were “autocratic–I keep on top of the situation; bottom-line, hard-nosed, realistic, profit-minded.” “He heard the pride in their voices and their interest in results. (13) Some were “democratic, participative, supportive, considerate, humanistic.” (14) “He heard the pride in their voices and their interest in people.” (14) “It was as though most managers in the world were primarily interested either in results or in people.” (15) Is there one for every goal?

One Minute Praisings: Related. Hiring the Right Employee - hiring.pdf. Container Store (Employee Motivation) The Container Store is a role model for applying the key drivers of employee performance in customer service. It is no accident that the Container Store is a runaway leader in the hypercompetitive retail business. The Dallas-based seller of customized storage products pays attention to several key drivers to ensure that employees provide unflagging customer service. The Container Store begins by carefully selecting job applicants who are conscientious and embrace customer service values. To attract and keep this talent, the company pays 50 percent or more than typical retail salaries and maintains a respectful culture. Once hired, full-time employees receive 241 hours of training during their first year, compared to under a dozen hours for frontline staff at most other retailers.

The Container Store also motivates employees beyond generous pay and benefits. Cite this as: YouSigma. (2008). Two alternative job stress models and the risk of coronary heart disease. Americas Heroes At Work. What is PTSD? Post-Traumatic Stress Disorder (PTSD) is an anxiety disorder that can develop in response to exposure to an extreme traumatic event. These traumatic events may include military combat, violent personal assaults (e.g., rape, mugging, robbery), terrorist attacks, natural or man-made disasters, or serious accidents. The trauma can be directly experienced or witnessed in another person, and involves actual or threatened death, serious injury or threat to one's physical integrity. The person's response to the event is one of intense fear or helplessness. What are some possible behaviors associated with PTSD? Many people with PTSD repeatedly re-experience their ordeal in the form of flashback episodes, intrusive recollections of the event and nightmares.

How prevalent is PTSD? Studies suggest that about 8% of the U.S. population (approximately 24 million people) will develop PTSD at some point in their lives. Is PTSD a disability under the Americans with Disabilities Act (ADA)? No.